Q10 Q10 My BlackBerry does not illuminate

Hello, I really need your help. I just updated my OS to 10.3.1.565 (do not remember specifically version, sorry), but after the update is complete, the phone will not reboot. I try to connect to anything (battery, sim card, memory card) and reinsert the battery to turn it back on, but nothing happens. I also tried to charge the battery of the phone using the universal charger, but of course the same result occurred. And for more information when I try to connect the phone with the charger, the led is not activated. Please help, what should I do about it?

Make sure you use a real BB charger and let it plugged.

If it still does not work, you can try to connect to your computer without the battery and see if you can install an autoloader:

http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

Tags: BlackBerry Smartphones

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