Qosmio E15: How to upgrade Media Center 2002 SP1 to SP2?

Hello

My Qosmio E15-AV101 was shupped with Media Center 2002 SP1. I did the automatic update from Microsoft and also downloaded the SP2 package. Still, the upgrade process fails. When I'm tired, I contacted MS technical assistance for the reason my Media center rejecting the upgrade. Microsoft replyed than the version supplied with Toshiba and other equipment manufacturers are customized to match the hardware manufacturer full compatibility.
Quote:
"
Notes of this part of the OEM and Microsoft agreement is to allow Original Equipment Manufacturer support for the products they have installed on a particular computer. The agreement was presented only the OEM often change and pre-install Microsoft software on their computers to ensure compatibility and to take full advantage of your computer s hardware. This means that the OEM has expertise on your Microsoft software on your computer in particular works.
"

So, is the solution to my problem. How to upgrade?

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Hello

First of all it is a user to user forum and you won't find anyone from Toshiba.
Secondly, as far as I know that your device was designed for an American market and if you are looking for drivers or updates you must use a Web from Toshiba site we:
http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_sc_home.jsp

If you have any problems with your unit, so you must contact the ASP (authorized service partner Toshiba) in your country.

As far as I know that Windows Vista is not official on the market. Maybe the end of the year or next year.
I can t believe that you are not available to install the updates. I checked a few comments and Microsoft updates have always worked.

As I suggested at the beginning if you have some problems with your unit has so contact the service of Toshiba.
http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_gaspLocator.jsp?PF=true

Tags: Toshiba

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