Qosmio F30-140 - error affected

I turn on my Qosmio F30-140 and he is coming following error message:

Error affected

Failed to retrieve the "THotkey.
Error Code - 0 x 00031402, 0 x 00000002

After that, it freezes everything simply. What should I do?

Try to get into the operating system in safe mode and remove the Toshiba hotkey utility system.
After this try to restart the operating system.

It work?

Tags: Toshiba

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