Qosmio G20 is not able to read a cd after burning

Hello

I need help please.

My laptop just came back from the center of toshiba. The problem is, that I can burn a cd, but after I reinsert the laptop is not able to read. It always says E: / is not accessible incorrect function. On another pc, the cd can be read perfectly. Toshoba Center says it's a software problem and we should use the recovery disc. We did this, but it's always the same.
Please can someone help?

Thank you

Read your ad I didn't understand what the service does exactly, but it's really odd if this occurs after the installation of clean operating system with recovery DVDs.

Have you installed an additional burning software?
Have you tried burning different things on different blank media?

Sorry, but it is not possible to give a precise answer. Tell us a little more of this.

Tags: Toshiba

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