Qosmio G30-201 is unable to read the hd discs

I cleaned the lens of the hd player and the discs are all clean and withought scratches. The reader will read audio CDs and regular CDs, he also wrote for the dvd and cd discs.

When I insert a HD disc in the drive it just continues to produce a whiring sound strang and will not play.

I played the hd movies on the laptop when I got it first, but he is unable to read it now.
Help, please.

Steve

Hello

so, if the player has played before that should always work, or? :)
Installed a few programs that could possibly affect the playback of HD discs? It might be a good idea to recover your system, perhaps to issue it s just a software.
Otherwise, if I were you, I´ll sent my machine to a service partner chartered for a material balance of health. (You still warranty?)

Welcome them

Tags: Toshiba

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