Qosmio G30 crashes when loading dvd blank media

I have a fairly new Toshiba Qosmio G30 laptop. I recently discovered that the DVD-R or CD - R blank media insertion causes the system crash BSOD blue screen of death. At the moment I have not tried with other types of media. However, DVDs and pre-recorded CDs play perfectly well. After the BSOD re-boot system and sends an error report to Microsoft.

Y at - it a good soul out there who can give me a suggestion as how to solve this problem, is this a known problem or common? I was not able to find anything on Google.

Gareth has soon

Accident analysis of Microsoft:
http://oca.Microsoft.com/en/response.aspx?SGD=d7398fe5-a09f-4446-A827-3c762777fe89&SID=10

Hello

According to the Microsoft Online Crash Analysis, the BSOD was caused by the unknown device driver.
But it's very strange because the device uses a common MS Windows driver for a CD/DVD drive.

A question: have you used the OS from the Toshiba restore CD or you made some changes to the operating system?

However, to my knowledge, not all media are compatible and taken in charge. So eventually the error message because of the use of any compatible CD or DVD.
You will find the information on compatible media user manual.

-------------
Update:
-------------

Please also check this:

-Right-click on the DVD drive-> properties
-Go to the menu point record
-Enable recording for the DVD player

Maybe it's now possible to enter a blank CD or DVD

Tags: Toshiba

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