Qosmio G35: Cannot boot from the recovery disc

I'm in trouble from the screen of my Qosmio G35 showing lines vertical, gel, then a loop on and outside.

I used the Toshiba factory restore disc to reformat and the problem remains, I went further and chose the maquis of the HARD drive option. Bad choices made by this beginner, because now it does not recognize the drive at all, prompting me to "initialize".

Lines remain, but it is not the material of the screen happens during some process that I follow, OK.

A friend more computer over the phone prompted me to go into the BIOS, but we cannot access them. Research on the web, I tried the F12 suggested, but this does not work, just push me through in a screen offering 'Safe Mode' etc.

Any help would be welcome. Thank you

Hello

Usually the vertical display lines looks like a hardware problem, in my view, it could be related to GPU failure.

In any case, we should start first of all the problem of CD/DVD drive you must check if the disc is properly recognized in the BIOS.

For this, it must Access the BIOS press the ESC (if Toshiba BIOS) or the key F2 (if Phoenix BIOS). Please check these two options because I m not 100% sure what the BIOS the Qosmio G35 uses.

But like I said earlier the issue looks like a malfunction of the graphics card and you must contact the ASP in your country for assistance.

Best regards & friend good luck

Tags: Toshiba

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