QTECH care? is this true or a scam?

Hi, I got my lap top a few months ago and rarely use it. Shortly after I got it I got a call from care tech Q saying that my lartop has beem compromised, and they charged me $299 for unlock and get my laptop working again. Then a few weeks later, they called again and said I had to pay an additional $ $350 if I wanted to keep my laptop works well. They told me that they were somehow connected to HP, but now I wonder if I am taken for a ride. Last week, I received another call from them to want me to spend more money, and when I'm asked them they just hung up and never called back.

I would appreciate an answer, because I feel like I've been royally duped.

Thanks a lot olderlady

Hello and welcome to the HP support community!

HP never call you 'out of the blue' on a problem.  Unfortunately, I think that you have been defrauded...

There is a warning about scammers at the top of each page here on this Forum:

"Be alert for scammers who posed as representatives of HP and numbers of appeal only to people who have a label next to their screen name." If you think you have received a message of support HP fictitious, let us know by clicking "Inappropriate content report" blue button above the message. Thank you! »

There's bad crooks pretend to be anyone and everyone these days!  I received calls from these liars appear to come from MicroSoft, the Internal Revenue Service, etc.   They even fake the caller ID appears on your phone when they call.

I hope that you can stop any payment you have made!

WyreNut

Tags: HP Printers

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