Question about the error log 'your account is configured to prevent you from using this computer.

I received this error "your account is configured to prevent you from using this computer. Please try another computer.

My question is what would cause the Security Protocol to get there? Also, what would cause the computer to think another network cable was plugged into it, despite nothing being connected to the computer.

Very confused...

Moved from the community involvement Center

Hello Aiden,

This error message can occur when the computer has been infected by the virus or if the user account is damaged. Or when your device is recognized is not like the device of 'trust '.

To resolve this problem, check the steps described in this article on: setting up your account

You can also view the responses provided by Diana D on the same concern at this link

So now this work, please provide us with the following information:

  • When you try to access your account, PC or on a mobile device?
  • Have you put in place your account on a particular computer and device security settings and tried to connect on another?
  • Are you trying to connect to Outlook.com or on the Outlook Application?

This will identify the cause of this scenario.

Visit us for your answer.

Tags: Windows

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