question about the Microsoft gift card account

Original title - Microsoft Store

I have a question about the Microsoft gift card account, if I use my ms points and it is not enough to cover the whole price and I used my paypal, why I am charged for all for a game and there is no deduction for my ms points. IM under the impression that the difference between the points and the game is the only accused to my paypal. But I was charged for everything.

Hi Marlon Mesa,.

Thanks for posting your question in the Microsoft Community.

I'm sorry to know that you are facing this problem.

You may need to contact the Store Support team for further assistance on this issue.

Sales and support: http://www.microsoftstore.com/store/msin/en_GB/DisplayHelpContactUsPage/

Keep us in the loop to help you further.

Tags: Windows

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