Question of battery cycle count

Hello everyone.

I just ran the support assistant HP battery check.

It indicates that the battery is in good health.

But when I click on advanced it showed me that the number of cycles is 220/300.

This mean exactly?

Someone told me that the 300 is the maximum load of cycles before the battery is not.

But if that's true, it would mean that my battery will fail within 2 years of use...

Don't know if it's worth mentioning, but it's an ENVY14 (first gen) model.

Could someone give me a brief explanation?

Thanks in advance

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Hello

I see that you have a question about the battery. The number on a number of cycle for your battery now means, how many times battery was drained and then charged. Now, drained does not mean 0%, this means essentially any time the battery level has been reduced from 100% and then load was from there. If you're having a problem with the battery, I suggest that you call HP @09002020165 before the warranty does not cover the part on the laptop.

The reason behind you not finding the battery to purchase could be because the laptop only is not supported in the country or the Web site that you have visited is not in stock. Now seems to me the battery is not in stock on HP part surfer or part store.

You can call HP and have them check and see if they have the battery in stock.

If you have any other questions please let me know.

THX

Tags: Notebooks

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