Question of blackBerry Smartphones trying to remove policy

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• BlackBerry smartphone how to remove it from my Torch 9800 policy

  I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

  Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

  How to remove the it strategy of the device?

  I tried to slide the unit several times, but the policy still exists. Need help...

  Hi dontsou

  Welcome to the Forums of the BlackBerry Support

  Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...

• BlackBerry smartphone how to remove my Torch 9800 IT strategy, or how to reset the unit to the factory settings

  
  

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• BlackBerry smartphone how to remove a star of gold on my home screen

  Hi, I need help to remove a gold star that appeared on my home screen, I already checked my messages and read the star checked, but I removed it until I was able to open the link... Any ideas?

  I have a blackberry curve 8520

  Thank you

  Hello Chantal96

  Welcome to the Forums of the BlackBerry Support

  If you have already read and deleted then you perform a traction battery restart after that, most often those are sort of kind of notification of update of the entire application you have installed on your device. You can open BlackBerry App World. Go to My World and check if updates are available for all apps.

  Or visit this Knowledge Base:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry smartphones can not remove a stubborn message!

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension today theme and show he ' s got a message but when I go in the folder is not there.  I tried to remove it after that I have pull up.  Any suggestions?  Marty

  martylamb wrote:

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension theme today and he see the I have a message but when I go to the folder, it is not there.  I even tried to delete it after that I have pull up.  Any suggestions?  Marty

  How are you trying to delete a message that you can't find? I don't understand this.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry Smartphones MyWeather Lite removal

  I would delete MyWeather Lite of my curve, but when I go in the list in the Office Manager who is the ONLY application that will not uncheck. All others will be. But I can't, for the life of me, get MyWeather Lite uncheck so I can remove it. Any suggestions?

  Hi and welcome to the Forums!

  Try the interface for device:

  • KB10392 How to remove a BlackBerry smartphone app

  Let us know!

• BlackBerry Smartphones can not remove two emails - HELP

  I have a TOUR 9630 for about a year and was able to remove e-mail messages without problem... with the exception of two who will not erase!

  I tried everything and I can't delete these two messages for some reason any... I tried to remove it from my laptop correctly, but they still appear on my 9630... can someone help me get rid of these two boring emails that just sit on my blackberry... look at me...

  Thank you

  Hmm.... are they emails otherwise quite normal?
  When you tap on Delete on one of them, what is happening... it asks you to confirm the deletion on the handheld or the server?

  Did you restart the BlackBerry to see if that removes them?

• BlackBerry Smartphones trying to connect on BB appworld.

  I'm trying to connect to the BB appworld, DL the update.  App is locked stuck on "authentication."

  Need to remove the battery to turn it off.  What's wrong?

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC.

  then after startup, app world open and hold down the ALT key and type the RST

  wait 2 minutes and try to access the App World again

• Questions of blackBerry Smartphones PRIV

  How to transfer my contacts from my passport to the PRIV... and done it backs up data to cloud or software such as LINK?... Thank you!

  In addition, at the same time, mobile phone operator Telus to the Canada has published this Priv Simulator.

  http://TELUS.simulators.modeaondemand.com/en-CA/BlackBerry/smartphone/Priv/Android/lollipop/5.1.1/SI...

• BlackBerry smartphones can not remove photo after using bbm

  I had a picture I sent with BBM. After that discussion identified and ended I tried to remove the photo but keeps saying file is in use. I tried again and again remove including power off the power and remove the battery for a few minutes then try again but still no luck. It becomes very frustrating because it should no longer be "in use".

  Solutions or ideas would be greatly appreciated

  OK, come back to your home screen, press the Menu key > change application.

  In this Ribbon bar, you see the 'pictures' or the media icon, which if clicked, display the picture?

  Somewhere, it must be open.

  You are connected to the USB cable to the PC?

• BlackBerry smartphones can not remove Flickr

  v.4.6.0.247

  EntelPcs, Chile

  Hi all

  I tried to remove this icon that opens the browser, but I couldn't.

  It does not appear in the Options > Advanced Options > Applications not in the modules.

  I have the same problem with the MySpace icon.

  Presser - these two are not applications, what you see is simply shortcuts to the installer for applications. The shortcut icons are pushed to the device of your operator.

  You can remove the service books that allowed these shortcut icons, but they will likely get pushed to the device. I just hide the icons... I create a folder on the "undesirable" named home screen, move the icons in this folder, and then hide this folder completely.

• BlackBerry Smartphones trying to get calendar to work on a BB 8530

  I downloaded the Desktop Manager and I try to sync my gmail on my laptop with my BB. When I try to configure synchronization preferences, it gives me the options of outlook, yahoo and ASCII importer. I use gmail, but not outlook. How can I synchronize these and the calendar as well?

  Thank you!!

  First - you set up Google Sync apps on your device?

  http://www.Google.com/mobile/sync/

  In addition, in case you need:

  BlackBerry Desktop Manager does not prompt the BlackBerry smartphone user during synchronization when the default calendar service has been changed

  http://www.BlackBerry.com/BTSC/KB20147

• Question of blackBerry Smartphones

  
  

  It's quite possible. Check the below knowledge base article.

  Connect a computer to the Internet via an EDGE GPRS or UMTS BlackBerry smartphone as a captive mod...

  But before you start using it as a modem attached, you must know how operator will charge you for the use of the data. There are carriers that do not allow or you may need to have separate internet data plan.

• II 9550 blackBerry smartphones trying to Re - Sync installation wants to remove 400 + items Cal in Lotus

  Only had the Storm II for 4-5 months.  I'm synchronizing the calendar and tasks with Notes v7.0.1.  Somewhere I had many, many duplicate calendar entries in the storm and not duplicated in diary Notes.  To try to resolve I went to:

  Office software > Device menu > clear data > calender - all

  you seems to have succeeded.  the calendar with the BB seems to be empty.

  Office software > Organizer > Calendar Sync > Notes go BB

  you seems to have succeeded.  Random audit shows the calendar with the BB "seems" to match the calendar in Notes (I have not checked all items + 400).

  Now changed to two-way sync Calendar.

  He wants to remove 400 + Notes Calendar items.

  Apparently, I screwed up.

  If need to be, I am able to create a copy of my Notes of DBF, leaving Desktop software deleting all entries, restore the original DBF, then Resync.  'If' that would work, and it isn't an easier solution.

  Opinion/solutions?

  Thanks in advance for your help

  ----------------------------------------------------------------------------,

  Hi wdavro,

  Welcome to the BlackBerry Support Community Forums.

  Please check that all the calendar entries are present on the device. In your device calendar options, click on each email address to find one with the number of calendar entries.

  Check Services Options by default Advanced Options on the device and make sure that the default calendar is set to the same email address.

  These articles of the KB can be useful to synchronize your calendar. http://bbry.lv/aMcGlr and http://bbry.lv/b2UjZs

• Questions of blackBerry Smartphones pushing the mobile CRM application to the BB 8830 devices

  I have problems getting an application to install on the BlackBerry devices used throughout our society.

  I am using BB 8830 (OS 4.5) devices on the network of Verizon Wireless and collaborated with BlackBerry Manager v4.1 on our BES. I'm trying to push a mobile CRM software application for these devices using a Software Configuration implemented in the BlackBerry Manager. I have successfully pushed an old version of this app for these devices in the past using other Config software. I did the following before trying to get the app:

  1. installation of the portable software on the BES.

  2. has created a folder under %CommonProgramFiles%\Research-en Motion\Shared\Applications to hold .cod files .alx files and APP then their copied in the folder.

  3 created the software index by running loader.exe /index from the command prompt.

  4. about control and strategies COMPUTER was preconfigured for older software config, we used successfully, then we have the same ones used when creating the configuration of the software for this mobile CRM software

  5 assigned a COMPUTER policy to users that allows the software to install on their devices

  6. check that all BlackBerry Services associated with this process are running

  When I would assign the software to the user and then select deploy Application, it would immediately act as though the software has been installed on the device showing the Application as being up to date and the Config like OK. The it policy gets well positioned on the device, but no application appears.

  Can someone help me understand what Miss me, and why the app is never pushed?

  Figured it out. There is a setting on the server that has always acted as if the previous version of the application has been installed, even if it has been removed from the device. Weird, but once I deleted that setting, it allowed me to get the new application.