Question of TouchSmart Notes App

Just bought IQ506 yesterday and the notes application will not work.  I can delete the pre-created notes but when I try to create my own or modify those pre-created, I select 'Done' and nothing happens.  HP contacted twice, all updates installed and tried to reinstall to factory settings.  Nothing has worked.

In addition, my notes don't have the ability to create a video note (no icon).  My version of notes is 2.0.2043.26666

Any ideas?

You can check your user name. As funny as it sounds the '&' seems to cause the problem you guys are reporting.

If your user name for the PC was 'Bill Hewlett and Dave Packard' application notes seems to not be able to save, but if you have "Hewlett and Packard" under a different username on the same account that works like magic.

Bottom line - do not use the '&' in your user name.

Some tests I did

Change the name of ' Bill & Dave ' to 'Bill and Dave' wasn't working. Is the initial user name that Windows puts in its 'internal' of files and create a new username to make it work.

-Zrocc

an employee of HP, expressing his own opinion.

Tags: HP Desktops

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