Question USB and SD micro AT10-A-104

Hello.

My daughter has recently dropped our Tablet and we needed to have the fixed micro-USB port.

The other day I noticed that once more it seems to be a problem: the device is not a cable when it is plugged in to charge and it does not appear on the PC when it is attached. In addition, it wouldn't connect to an external USB.

Oddly enough, the machine MAKES when it is plugged left. But the charger is not recognized. "And there is no history of load under the battery).

Earlier I also realized the card SD does not register. Honestly, I can't remember if we have never successfully used the SD card!
I wonder if there is some mysterious setting I'm missing? I changed the USB connection mode, but it makes no difference. There is no option to Mount/unmount SD in storage.

Maybe I should factory reset and see what happens before we go into the repair shop?

I suspect that there could be a physical problem. The USB port and SD card port are fairly close together, there are so may damage the card?

Bright ideas? After paying for a repair, it is not cost-effective to do it again. Repair is under warranty, but if they find that it is a new problem, I'm obviously not covered...

Hello

I have a similar problem, but my AT10-A Tablet does not fall... in fact I have not test the SD port, but for sure the micro-USB port is having a problem: it does not recognize the Chargers and USB connections with my laptop. To the point where it says 5% battery. I'll try to keep it connected to the charger, even if the Tablet does not seem to see it.

How can I test if the battery is really in charge?

Have you received support from Toshiba?

Thanks and best,
Luca

Tags: Toshiba

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