Questions about syncing wireless keyboard and mouse 5000?

How can I sync my old 5000 for a new mouse 5000 keyboard and the receiver?

Hello Eamon,

Welcome to the Microsoft Community Forum.

According to the description, I understand that you are facing problem when connecting the new Microsoft mouse USB dongle receiver with the old keyboard Microsoft Wireless 5000.

I suggest you to contact the Microsoft Hardware support for assistance.

How to contact Microsoft if you have questions about your hardware device.

Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

Thank you

Tags: Windows

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