Questions of ARD after 2016-002 update (including ARD 3.8.5 updated)

My system upgrade ARD 3.8.5 and made the 2016-002 updated at the same time, so I'm not completely sure of what is causing my problems here...

I noticed after doing these updates when I access my client machine via ARD, I can control only one of the monitors actually 3 computer on this computer. When I try to scroll the mouse after the first monitor, it gets blocked, as if there is no other monitors. However, while it is doing this, I can see my other 2 monitors customer actively on the screen of the ARD. It detects that they are here, but for some reason that I can't use the mouse to do anything on these screens. It is a problem I've ever had before, until these 2 updates made.

I was able to return the client and remote computers to 3.8 ARD, but the problem still persists. Now, I wonder if something in 2016-002 update is the cause. Unfortunately, I don't have a time machine running on my customer's computer, so I can't go back to before installing this update to see if that's the problem.

Everyone knows this? I am not being completely prevented access to my client, but this bug is really a hindrance.

I have the same problem. I solved it by dragging the small menu bar in system-> display preferences the leftmost. It is not a perfect solution, but a workaround while Apple fixes bug.

Tags: Servers and Enterprise Software

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