Questions of numbering of the TP server > driver > VCS

I'm having a problem whereby participants who are composed to the driver (for example when the initiate of TMS) do not work.  Incoming calls to the work of conductor very well.

Conductor newspapers show that MSD initiates the request to dial a number.  Then I see in the logs of the server TP to try to dial a number, but it fails saying "network error."  VCS has nothing in his history of research.

If I changed the URI composed of [email protected] / * / to [email protected] / * /, makes the call to the VCS and I see it in the search history - it gives me to think that the driver is trying to dial directly, rather than using the Rendevous location I have configured (that points to the VCS.

One thing I notice is that I can configure several sites, each with its own out-dial local IP address, but I can find no logic on the conductor who tells him where to use (to be noted that, in this scenario, I have only a configured location).

Any ideas?

I use TMS 14.6, server TP 4.1 (1.79), conductor 3.0.2, VCS 8.2.2.

Verify that the location used by the conductor with the dialed outgoing address (IP VCS) is set on the Bridge Pool used.

If it is not set, GST is trying to do a DNS lookup on the domain of the SIP URI and then establish a TCP connection with the returned address (in my lab, it is the address of the DNS server).  With no sheet set, if you call instead of the [email protected] / * / , he jumps the DNS lookup and goes directly to the IP address that works.

This can be difficult to catch on the event log GST that you get an error message short network and you receive nothing more unless you assign SIP and NETWORK trace level.

-Jonathan

Tags: Cisco Support

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