Questions on the computer stop, must try to stop twice

Original title: twice to close...

Windows xp-Dell Latitude E6500... when I try to shut down or restart, I have to try twice before his arrest... What's wrong?

Hello

Remember to make changes to the computer before this problem?

I suggest you to disconnect all external devices such as printer, scanner, etc, that are attached to the system and check if the issue persist.

Follow these steps:

Method 1: I suggest do you a clean boot and check if you are able to close download the computer correctly.

How to configure Windows XP to start in a "clean boot" stat
http://support.Microsoft.com/kb/310353

Note: -after troubleshooting, turn on the computer to a normal startup.

Method 2: Advanced Troubleshooting for shutdown problems in Windows XP

http://support.Microsoft.com/kb/308029

See the article:

Windows unresponsive during Windows XP stop dow

http://support.Microsoft.com/kb/307274

Tags: Windows

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