Random Activation on the new iPhone lock 7 more

So, I bought an iPhone brand new 7 more on the program of upgrading my Apple apple local store and I left for a week before actually removing the seal plastic and using my iPhone. I opened today and tried setting up, however the activation step it kept showing me an activation failed message. So I decided to try and activate my iPhone via my computer by connecting and setting up this way. When I plugged and began the process of my iPhone 7 more suddenly went to the activation showing lock screen an iCloud I have never seen before you say that I must enter iCloud to use my phone. I did not understand how it had happened that the phone was brand new, I even proof of purchase from Apple etc. Anyone know how I can remove the lock? Or find out who it is? I called apple and they say that they will not be able to set for a few days, but I need my phone now and I was wondering if there is another method. I had a problem similar to this before that every time I try to retrieve backups iCloud my devices always show the iCloud random accounts I've ever seen to check my back.

I would really appreciate help as I'm very angry about this, I understand not why should I pay that much for a phone every month if I'm unable to use it immediately. Please could someone help, thanks.

I don't blame you for being upset, but you have to take the iPhone to your Apple Store and explain what is happening.

Tags: iCloud

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