Random freezes when performing a stack, dv6-3110sg

Hi all

I use an HP dv6-3110sg laptop under Windows 7 Home Premium.

For about a month now, I have experienced random system freezes when I was using the laptop on battery, i.e. without the charger plugged. Sooner or later, at a random time during the use of the laptop, the screen completely freeze, with not even a movement of the mouse cursor or anything else in response, until I took out the battery and held the power for a few seconds. This problem does not occur when you attempt to use windows safe mode, or a distribution Linux live USB, so I thought a recovery could help. However, after you recover the laptop the integrated minimum image and download of HP and Windows updates for several hours, the problem persists when you use the battery. I thought that the battery may be faulty, so I plugged in the phone my mother, which is the same model, but despite this, the system froze after awhile. Try to use the battery for HP Support Assistant check (what is said and all the drivers and software, are up to date, incidentally) yields a "Check the battery has stopped working" error message, although when you click on 'other details', the problem seems to be a 'file not found exception', so I could use a link to a check of the battery work for me download. I also used the battery test in BIOS diagnostics utility (by pressing ESC during boot by pressing F2 [I think] for diagnostic options, and then selecting test battery off of the menu), however, only one was completed after 15 seconds and apparently everything was fine there.

So I could really use some help with this problem here, cause I can't understand what is the cause. Don't forget that so do a hard cover and replace the battery with a new one, have not helped so far. I would appreciate it so all the tracks on the way to proceed. Thank you!

EDIT: I should also mention that this time he comes with the on dedicated mobility AMD and Intel HD graphics graphics. But only when executing a stack, it's fine if the laptop is plugged.

I solved it now.

Made a recovery not from the integrated partition, but the recovery of the DVD that I created after I bought the computer. Somehow, that did the trick, no more freezes. Why my installation and my recovery partition has become suddenly strange, I have no idea. But at least everything works now. Thus, one who reads this: don't forget to create your recovery DVDs!

Tags: Notebooks

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