Random system crashes

Hiya

Been having a problem for a while now and it seems that its getting worse. I'm having crashes completely random, random and systemic.  By chance I mean I don't know how to reproduce the problem, it can happen at any time. It often happens in the middle of a drawing in paint Studio Clip (annoying!) or after my iMac wakes up and I'll enter my password (also maddening!).  It could happen tomorrow, in two weeks then and perhaps a few hours from there and then maybe three weeks later. It's very random, but it happened at least a dozen probably several times in the past 6 months that I have owned this computer and I'm losing work because of this.

What's happening: I'll take the spinning beachball, and will boost the my CPU to 100% according to a third-party application that is located in the menu bar called menu meters. The system is not responding, can't do anything else than to force quit apps. If I force quit all open applications, and then relaunch Finder, the system does NOT come out of it, I have to restart the iMac. Once again, I leave the computer at night to see if it would finally come to, but it won't.

I am at a loss. I ran first aid on all my drives, ran diagnostics hardware at startup,... advice on how to proceed would be greatly appreciated. I have AppleCare but thought I'd try here first.

Here are the results of my analysis of EtreCheck:

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-18 00:39:11

Download EtreCheck from https://etrecheck.com

Running time 01:35

Performance: Excellent

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Problem: Beachballing

Description:

Random system crashes

Hardware Information:

iMac (retina 5K, 27 inches, end of 2015)

[Data sheet] - [User Guide] - [warranty & Service]

iMac - model: iMac17, 1

1 3.2 GHz Intel Core i5 CPU: 4 strands

24 GB expandable RAM - [Instructions]

BANK 0/DIMM0

8 GB DDR3-1867 MHz ok

0/DIMM1 BANK

OK MHz 4 GB DDR3-1867

BANK 1/DIMM0

8 GB DDR3-1867 MHz ok

BANK 1/DIMM1

OK MHz 4 GB DDR3-1867

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en1: 802.11 a/b/g/n/ac

Video information:

AMD Radeon R9 M390 - VRAM: 2048 MB

iMac 5120 x 2880

Software:

OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

Disc information:

ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

Macintosh HD (2) /: 1.02 TB (869,22 GB free)

Encrypted AES - XTS unlocked

Storage of carrots: disk1s2 23.55 GB Online

Storage of carrots: disk0s2 999.35 GB Online

APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)

EFI (disk1s1) < not mounted >: 315 MB

Boot OS X (disk1s3) < not mounted >: 134 MB

Macintosh HD (2) /: 1.02 TB (869,22 GB free)

Encrypted AES - XTS unlocked

Storage of carrots: disk1s2 23.55 GB Online

Storage of carrots: disk0s2 999.35 GB Online

USB information:

ASMedia Mercury Elite Pro USB Hub 3 TB

Blu - ray Pioneer Pioneer Corporation 8.01 GB player

Elite Pro USB 3 TB

EFI (disk5s1) < not mounted >: 210 MB

Storage (disk5s2) / Volumes/storage: 2,00 (1.16-free) tuberculosis

RAW (disk5s3) / Volumes/Raw: 1.00 TB (513,42 GB free)

Realtek USB3.0 Hub

Western Digital my book 1140 3 TB

EFI (disk3s1) < not mounted >: 315 MB

Backup (disk3s2) / Volumes/Backup: 2.50 (1.41 free) tuberculosis

Boot OS X (disk3s3) < not mounted >: 134 MB

Backup of Volumes/TEC TEC Backup (disk3s4): 499,73 go-go (462,16 free)

Logitech USB receiver

Broadcom Corp. Bluetooth USB host controller.

Apple Inc. FaceTime HD camera (built-in)

Realtek USB3.0 Hub

Wacom Co., Ltd. Wacom wireless receiver

Wacom Co., Ltd. Intuos5 touch L

ASMedia Mercury Elite Pro USB Hub

Lightning information:

Apple Inc. Thunderbolt_bus.

Guardian:

Mac App Store and identified developers

Kernel extensions:

/ Library/Extensions

com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-06-03) [Support]

com [loading]. Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-06-03) [Support]

com [loading]. Driver Logitech.Unifying.HID (1.3.1 - SDK 10.8 - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidmdmcontrol (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidmdmdata (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidndiscontrol (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidndisdata (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidrndis (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidserial (5,1-10,9 SDK - 2016-06-03) [Support]

[no charge] com.lge.driver.LGAndroidusbbus (5,1-10,9 SDK - 2016-06-03) [Support]

/ System/Library/Extensions

com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-06-03) [Support]

Launch system officers:

[loaded] 7 tasks Apple

[loading] 159 tasks Apple

[operation] 72 tasks Apple

Launch system demons:

[loaded] 46 tasks Apple

[loading] 156 tasks Apple

[operation] 88 tasks Apple

Launch officers:

com [running]. Logitech.Control Center.Daemon.plist (2015-09-18) [Support]

[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-12) [Support]

[failure] com.adobe.AdobeCreativeCloud.plist (2016-02-14) [Support]

[operation] com.brother.LOGINserver.plist (2015-10-13) [Support]

[operation] com.wacom.wacomtablet.plist (2015-12-16) [Support]

Launch demons:

[operation] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]

[loading] com.adobe.agsservice.plist (2016-04-12) [Support]

[loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

[loading] com.wacom.displayhelper.plist (2015-12-16) [Support]

User launch officers:

[loading] com.adobe.AAM.Updater - 1.0.plist (2015-12-11) [Support]

[operation] com.amazon.music.plist (2016-01-04) [Support]

[loading] com.bittorrent.uTorrent.plist (2015-12-22) [Support]

[loading] com.valvesoftware.steamclean.plist (2016-05-15) [Support]

Items in user login:

ChronoSync hidden Scheduler application (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Mail request hidden (/ Applications/Mail.app)

Hidden reminders application (/ Applications/Reminders.app)

Synchronization of BitTorrent application (/ Applications/BitTorrent Sync.app)

MenuMetersApp Application hidden (/ app Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.)

Other applications:

[ongoing] com.adobe.CCXProcess.228832

[ongoing] com.adobe.Photoshop.65312

[operation] com.adobe.acc.AdobeDesktopService.18912.B7DC4AEA-17E3-4995-8AE6-060A2DB9D962

[ongoing] com.Adobe.accmac.64032

[ongoing] com.bittorrent.Sync.236832

[ongoing] com.brother.utility.NETserver.155872

[ongoing] com.brother.utility.USBserver.155552

[ongoing] com.econtechnologies.backgrounder.Chronosync.137952

[ongoing] com.etresoft.EtreCheck.240352

[ongoing] com.wacom.TabletDriver.97632

[ongoing] com.wacom.WacomTouchDriver.96992

[ongoing] com.yujitach.MenuMetersApp.6752

[ongoing] jp.co.celsys.CLIPSTUDIOPAINT.216032

[ongoing] org.Mozilla.Firefox.6112

[loading] 402 tasks Apple

[operation] 200 tasks Apple

Plug-ins Internet:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]

FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]

QuickTime Plugin: Unknown (2015-09-21)

Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]

Default browser: 601 - SDK 10.11 (2016-05-19)

PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-21) [Support]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16) [Support]

3rd party preference panes:

Flash Player (2016-06-13) [Support]

Logitech Control Center (2016-02-06) [Support]

MenuMeters (2015-10-07) [Support]

WacomTablet (2015-12-16) [Support]

Time Machine:

Skip system files: No.

Mobile backups: OFF

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 1.02 TB disc: 147,16 GB

Destinations:

Backup [Local]

Total size: 2.50 TB

Total number of backups: 64

An older backup: 18/12/15, 11:02

Last backup: 17/06/16, 23:50

Size of backup drive: adequate

Size of backup 2.50 TB > (disc 147,16 GB X 3)

Top of page process CPU:

3% WindowServer

2% fontd

1% kernel_task

0% MenuMetersApp

0% com.apple.WebKit.WebContent

Top of page process of memory:

1.49 GB kernel_task

1.22 GB CLIP STUDIO PAINTING

467 MB firefox

442 MB Adobe Photoshop CC 2015

Finder 369 MB

Virtual memory information:

15.00 GB of free RAM

8.50 GB used RAM (1.63 GB being cached)

768 KB used Swap

Diagnostic information:

June 18, 2016, 12:08:32 AM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-18-000832_ [redacted] .crash

com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

June 18, 2016, 12:07:55 AM self-test - spent

June 17, 2016, 23:49:09 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-234909_ [redacted] .crash

June 17, 2016, 14:52:05 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-145205_ [redacted] .crash

June 17, 2016, 09:10:18 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-091018_ [redacted] .crash

June 15, 2016, 23:59:31 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-15-235931_ [redacted] .crash

Thank you!

-Jon K.

I think the HARD drive is a bad thing. Check with utility disk first aid.

And personal Adobe something wrong. Remove and reinstall from scratch could solve the problem.

Tags: Mac

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    Download https://etrecheck.com EtreCheck

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    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

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