range of HP printers. I want to delete printing a document that is in progress

I started printing something I want stop printing altogether.  I hit 'Cancel', but when I turned the printer back to print something else, the first document began to print again.  I don't know how to remove a printing process.

Hello

Please cacel the queue as follows.

Turn the printer off.

Then on your PC, on the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the documents have been deleted when you turn on the printer.

Kind regards

DP - K

Tags: HP Printers

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