RDP bi-ecrans window minimized and will not restore

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• New HP AIO Envy23se will not start and will not restore

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  well worked yesterday

  He was arrested last night

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  Refresh your PC without affecting your files

  If your PC does not perform as in the past, and you don't know why, you can refresh your PC without delete all of your personal files or change your settings.

  Note

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  Hi marcus,

  1. What is the full error message that you receive?

  2. have you recently trying to install a program on the computer?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  1. which version of the operating system you are using on the computer?
  2. What is the accurate and complete error message that you receive?
  3. have you made changes on the computer before the computer?
  4. are you trying to install the printer software\downloading turn off the internet?

  Method 1:
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  Method 3:
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  Hi Maureen,

  1. What is the full error message/code?

  2 are you able to install other updates successfully?

  This issue could be due to corruption, updates or files which he is associated.

  Method 1:

  Check out the link and follow the steps in the article:

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  Method 2:

  Try to install the updates manually.

  Reference:

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  Hey Derek,

   

  Thanks for posting your query in Microsoft Community.

  From your description, it seems that you cannot activate Windows Genuine Advantage Kit after crashing Windows.

  I suggest to follow the steps below and we update on the State of the question.

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  Frequently asked questions about the Windows Genuine Advantage Kit:

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