Re: Black touch screen failed 2

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• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• 3 1030 black - no touch screen after winning 10 Clean only install

  Hello

  After updating my 3 black Win 8.1 to win 10, I did a clean install to win 10 birthday updated using the tool of media.

  Now, the touch screen no longer works. Everything looks fine in Device Manager, but some devices are past next (screen tactile and audio).

  I guess there's a few missing drivers, but how do I know exactly which ones that the device is still not listed under Device Manager?

  Thanks in advance for your help. The Tablet is still under warranty.

  Best

  Christoph

  Download all the drivers for
  http://support.lenovo.com/ch/fr/products/Tablets/Miix-Series/Miix-3-1030-Tablet-Lenovo?tabName=Downl... and software | Drivers and software
  before you begin. Install the Baytray driver immediately after that the installation of Win 10 and everything works fine.
  :-)

• iPhone 6plus iOS 9.3.5 since the last update my touch screen is freezing. Has yet to be decided. Connection to the computer did not help. I had to wait my battery died to restart. Once restarted I could use touchscreen but it now

  Aggravated with the update from my iPhone

  It is a list of the problems I have with my iPhone 6plus since updating to IOS 9.3.5.

  1. A single date after update my touch screen froze and I was unable to trouble or to use until the battery died and the phone has rebooted.
  2. Since this restart my touch screen hangs for 5 minutes at a time at least 5 times per hour.
  3. My screen goes completely black 20 seconds in the reading of an article. I have to refresh my browser at least 6 times by reading an article on the web.
  4. If I'm in iBook I can't read yet a page without the screen goes black. I hit the home back to iBook button try to keep reading where I left off the coast, but within 20-30 seconds it goes back to black.
  5. While I'm typing, even this message, I hit the button of the space and the words are charged or inserted which does not appear. I myself taking much time to type anything bc I have to go back and get rid of the words that the phone has decided to him only to change or insert.
  6. Improvements that never going to this last day f__d my phone. Difficulty what you did in the last updated bc I will eventually lead to an Apple Store and throw the phone home.

  What have I tried to fix it. Everything. For many in the list and you already know what the normal things are that the average person would be difficult it phone. I have no problems until I updated to iOS more recent so caused my problems of telephones you people. PLEASE FIX NOW

  Thank you

  Debbie

  I posted my severe issue with the iphone since the last update August 28, 2016 at 12:27 and watch to see when your system has declared that I posted my question that I call a problem so I guess you can add that to my problems too. OH nothing automatic record is

• IOS 9.2.1 broke the accuracy of the touch screen

  After my upgrade to 9.2.1 the precision of touch screen makes the phone almost useless.  I can not type accurately and cannot even open the applications I want without having to open other applications.

  When I lock the screen and then unlock it seems to fix the precision of touch screen for about 10 seconds, then it will return the incorrect touch screen.

  Another question, I noticed is 2 white vertical lines that appear in the home screen randomly, but when I lock screen is not there... so I'm glad this isn't HW issue.

  This started last night after being upgraded to IOS 9.2.1

  someone at - it solutions on it?

  Reset. Restoration. Restore as new.

  Those who characterize the troubleshooting steps. I have no problem with the precision of touch screen, nor anyone I know.

  Your description of the "white lines", would seem to indicate corruption of iOS, in which case a restore should fix the problem, or a display failed.

• Touch screen cracked Photosmart 7510

  A slight crack appeared on the touch screen of our Photosmart 7510. It does not seem to influence what that except the copy, but we use it a lot so it is important. Does anyone have experience with this? We better try to get it fixed (I did not to HP again because we are not under warranty) or it would make as much sense to just buy a new.

  I do not think that the screen is cracked but the cover plastic. It's just a hairline from the lower right corner thanks to the black buttons and color on the copy parameter.

  Thanks for any idea.

  You could call HP and get an estimate, assuming it's fixable.  Other that that, might want to buy a new.

• The touch screen does not work

  After the upgrade of win8.1 to win 10, the touch screen has failed since then.
  Model. : aspire 5642 V7-482PG... TOUCH SCREEN
  I can't figure out why?

  Great! I love it when it works.

  Can you mark the topic as resolved? In this way, others with the same question will be made here...

• How to activate the touch screen HP Pavilion Touch Smart (10-e010nr)

  The list of features on the HP website says that this laptop has a touchscreen, but the first time that I booted up (new with box), it doesn't seem to work.  I have run Windows Update and installed all security and optional updates.  I also installed all video updates from the HP support page.  What can I do else?  It has touch screen or not?  It had pre-installed Windows 8.1.  Thank you!

  Last night I did the reset complete back to factory settings... erase all files and reinstall Windows 8.1.  It took several hours.  It did not touch screen feature.  I also tried pressing F2 at startup and running the diagnostics on all of the touch screen.  He failed and gave me an error code.  As the computer is still under warranty (I don't have possession for another week yet), I talked to HP technical support on live chat and gave him the error code.  He said he must be sent to HP for service.  Since I live on a military base that, he told me that I must call their number of military sales to the United States.  When I called them, they were closed.  I won't and I'll try to return it to the base exchange where I bought it.  Thanks for trying to help me solve this problem.  I guess that's just DOA.

  Andrew

• HP Envy Touch screen Smart questions

  I bought my new laptop from best buy about 2 months ago and everything as I had first, there screen problems. If the screen is barely touched or moved glitches and goes black. I have to go down and lift it upwards. Sometimes severel times so that he can see again. Is this a common problem? And how to fix it? My laptop is

  HP - ENVY TouchSmart 17.3 "touch screen laptop - 8 GB memory - 1 TB hard - silver modern model number m7-j010dx

  This isn't a common problem.

  Contact HP for warranty service.

  Let the representative will send you an email or talk to know that you were here at the forum.

• HP Touchsmart: Touch screen accidentally disabled decide and PC not install mouse

  My HP Touchsmart was installing all new devices, the slice would always fail. Try to fix it I went to the Device Manager and accidentally disabled the touch screen device. Now I can't click the screen anyway, so I was wondering if there is that a way to factory reset the computer without a connection inside or by clicking on the screen or to activate the touch screen (once again without being able to click on the screen). If you would like more information for a solution please ask. So basically no mouse, touchscreen disabled and can not use my computer! Thank you.

  Yes, you can reset the computer without going through Windows, but I advise to use a mouse to touch before you do. Also try to start in sate mode and allowing the touch function.

  See suite for the reset:

  http://support.HP.com/us-en/document/c01867418

  http://support.HP.com/us-en/document/c03546603

  Docs also applies to Vista.

• A1 7 "help please. I want to calibrate the touch screen

  help please. I want to calibrate the touch screen and I get touch calibration failed. "my tablet is lenovo ideapad a1 7"

  Oppressed accidentally touch calibration and restart the Tablet, but it is now very sencible and just put my finger is selected. I can not hardly touch the screen

  Sorry for my English. am Latino

  
  

• (Redirected) RE: Windows 8 Touch screen Trouble

  I would like to ask your help along this vein as well.  I have a Dell Inspiron 17 7000 series that I bought in October 2013.  Windows 8 was preinstalled.  An update in spring 2014 caused my touch screen to stop working.  I haven't used my computer a lot and didn't know that the touch screen did not work until August.  I contacted service in September for several reasons 1.) computer would not awaken from its slumber 2.) 3 touchscreen does not.) Sometimes the system stops not 'stuck' to black screen and turned on the keyboard and I have to do a hard reboot and after updating my bios, nothing has been resolved.  A technician came out twice, once the replacement of the screen as a whole, the frame around my keyboard and bottom unit 'transport' for the drive and the motherboard.  He worked for a day and present other problems including not start after the dell logo screen.  The tech came out and replaced my motherboard, this solved the problem of replacement of chassis post but the touch screen still does not work and I have to have the computer on awake all the time because he didn't wake up again if she goes to sleep although I have since had the question of the judgment.  I did a diagnosis using Dell's online tool and all systems pass but do not test the touch screen.  Please let me know how to message you express number.  Thanks in advance for your help

  Hi eginak,

  Please this post in the portable computer forum for faster assistance.

  http://en.community.Dell.com/support-forums/laptop/

• (Redirected) Studio 1749 touch screen not working do not after Windows not supported 8.1 upgrade

  I have a Dell Studio 1749. It came with Vista which I've upgraded to Windows 7. I have since deleted the hard drive and installed Windows 8 from scratch, but the touch screen no longer works. I tried to install several recommended drivers before but they fail to install. I can send you the serial number if you need it.

  Thank you

  ScoobyDumDum!

  Dell has only tested and validated Touch for Vista and 7 on this model. We do not know what or where you can find the applicable chipset and touch drivers for 8/8.1. You should ask users on general portable hardware Board for ideas on this company not supported.

• HP Touchsmart TM 2 touch screen does not

  I had some problems for a few months with the touch screen. He started first of not being able to move around the screen with my finger. I worry too much about this because this isn't something that I use often, but this morning I opened my laptop and now the touchscreen does not at all.

  I cleaned the screen and restarted the laptop and updated the driver, nothing. I looked at the problem and most people seem to solve it by going to control panel > hardware and sound > Pen and Touch > tab key (or) Pan. But I do not have a contact tab or panoramic in the window. The only tabs are Pen Options, shortcuts and handwriting, which are activated.

  I haven't settled the settings under the touch control panel, I didn't even know they were there. I have not installed or uninstalled major programs in the past year, and nobody else has been on this laptop. The last time I restarted the laptop was two days ago, and the touch screen worked.

  If someone has an answer to this, I would be very grateful. I use this laptop for drawing on Photoshop so if I can't solve this problem, I'll be very depressed.

  Data sheet:

  Windows 7 64 bit

  HP Touchsmart TM 2 model WV733AV

  : RESOLVED: my boyfriend and I were able to get it fixed. Here's how we did it.

  We had to take off the black frame that surrounds the touch screen. There are two screws under the little buttons black rubber in the corners of the bottom of the screen. The rest of the frame appears simply easily if you use a small Flathead screwdriver. When the frame is fully extended, we managed to remove all the screws that attach the screen to the laptop, and we carefully picked up the screen.

  There should be two obvious wires coming from the back of the screen, one at the bottom of the screen to connect to the main part of the laptop, and another covered with fabric black flat cable attached to the end of the cover that you just pulled the screen since then. It is the wire that delivers the information of 'touch' to the laptop. It is connected by a small plug in the circuit board, and that's what usually wiggles free over time.

  * All you have to do is to ensure that it is EXTREMELY safe. We had to unplug it and plug it in again. It worked for us.

  I hope this help anyone who also has problems with their touch screen. It's annoying that it was able to disconnect, although it clips in and is also attached to the bottom by the manufacturers.

• Photosmart HP 6510 Touch screen Scan App - no color scanner

  I just installed HP photosmart 6510 to iMac (OS X Lion).  When I try to scan using the Soft Touch screen Scan, it analyzes only in black & white.  I managed to scan in color when I use HP Scan 3 on the iMac.  How do you define the Scan App on the screen of the printer/scanner to scan in color?

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  First of all make sure you install the critical update below:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi