Re: Cancel my subscription student/teacher to CC

Similar Questions

• Cancel my subscription to student-teacher CC

  I want to CANCEL my subscription student/teacher CC of 1 year, since I now have access to the CC company.  Tried following your instructions but in circles and can't find a way to do it. I even cancelled my credit card, hoping that this would lead to the subscription expiring, but Adobe continues to send me emails to 'manage my account to update the payment details', I can't update the payment details and when I go into account management, I do not see anywhere here allows me to simply terminate the subscription! My account also indicates that Adobe tries, each month, to draw a cancelled payment credit card, even after the 12 month subscription period should have expired. Why?

  Please do not answer telling me to follow the instructions online that I tried this and after managing Plan > terminate the program, they tell me to contact Customer Support. The only way, it seems that I can do it is through a forum, right? So here I am. Heeeeelp!

  Kind regards

  Frustrated,

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Impossible to find a way to cancel my subscription, please cancel my student/teacher edition of creative cloud now

  I would like to cancel my subscription to creative cloud because I do not want to continue to use for a full year contract.
  Thank you.

  you will need help from the staff of adobe for this.  Click on "still need help" as soon as it is available, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I'm trying to get a subscription student for all adobe products, but I currently have a subscription to photoshop and is not let me pass between the two. First of all can I Cancel subscription to photoshop?

  The subscription I have is the one year plan adobe photoshop, that is not the plan of the student. I am currently a student at the University of Texas, so I was hoping to go to the student with all the adobe products plan. I don't know if I need to cancel my subscription or if there is another option.

  As far as I know, a Userid may not have two subscriptions... cancel one you have (contact Adobe or you will be charged a cancellation fee) and buy a new subscription

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• What is the pricing for the renewal of subscription "student and Teacher Edition?

  Hello

  I am wanting to know how the subscription "Students and teachers" will cost you each month when I renew it. The support on this website section says I need update card details to restart the subscription, but gives no indication of how it is fresh. On "Student and teacher" product page it says "Promotional pricing for the first year - see conditions" under the setting of prices, making it sound like the price will be different if I had to renew the subscription (which I will be struggling to pay if he went to the top).

  Sorry if this isn't the right section, but the site keeps me loop back to the same section when I think I'm one click away in the right place.

  Kind regards
  Stephen

  You can find the details here:

  Education terms and Conditions

  $19.99 / month is promotional for the first year. After the first year, we will renew automatically for another year at the then standard monthly price in force (currently at $29.99 / month).

  Kind regards

  Guinot

• I want to cancel my subscription for students and teachers?

  Hello

  After trying again, again and again to cancel my subscription to cloud creative adobe for students and teachers, to go this page: contact customer support

  He only send me here...

  Can you tell me how to contact adobe support by chat or any kind of contact to cancel my subscription for creative cloud without a doubt?

  
  Thank you

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I bought the student/teacher edition.  I have a Windows 7 and an IMac.  My instructor told my subscription would allow my to install the product on 2 PC.  Is this true?

  I bought the student/teacher edition.  I have a Windows 7 and an IMac.  My instructor told my subscription would allow my to install the product on 2 PC.  Is this true?

  Just to let you know, there is a difference between installation and activation.

  You can install the software on as many computers as you wish, Mac or PC.

  However, you can activate the software to be used on up to two computers at the same time (via help > connect / disconnect)

• I want to cancel my subscription from one month to student

  I tried to cancel my monthly student, I am of the french Canada

  make a comment?

  Cancel your subscription or membership. Creative cloud

• I want to extend my subscription 'CC student &amp; Teacher Edition', bought on being

  I would like to express my membership 'CC student & Teacher Edition', but cannot manage my membership/payment on my account setting. Maybe it's because I bought the members through the being, who is a Dutch site where students and teachers get discounts on certain products, software etc. Is this fair? Can I extend this membership for an additional year through my account or should I buy on being again?

  Well I would ask you to Contact customer

• How do I cancel my edition student and teacher (one year)? The cat is not available on mine

  I am trying to cancel my plan of a year (monthly payment). I always have to pay the remaining months? How can ensure me that the plan does not get renewed once completed year of the NCB?

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Why my student teacher subscription is still pending after two weeks of purchace?

  I ordered the license teachers in 29. in may, but it seems that I'm unable to download and use applications because my order is still pending.

  My information page shows that my emails have to be confirmed and orders-as it shows that the payment has been charged to my credit card. But I don't know if the problem is that before I ordered the student teacher license I got the free trial version. Free trial was different email, that I changed it a few days ago (the Adobe ID is the same in any case, did not have a new). I thought that maybe it would make a little more rapid treatment to change the email into one that is connected to my school for the command. You email the school asked when I bought the license online. But I do not know I received email confirmation right now, but I confirm at least a few days there must be.

  Talk, I also tried download creative cloud desktop application and after the other applications, I would have preferred, but apps said that the trial has ended and I need to put a serial number of license apps. And I read that you don't need to use the serial key when having allowed to student teacher, or did I miss something?

  So now I don't know why order is still pending, but the former trial, change of email, late confirmation email, serial masking keys or something else. I really need to be able to use the applications as soon as possible so hPEL is very much appreciated!

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• cancellation of subscription until I can get permission to download the software on my computer teacher

  I don't have permission to download software on my computer at school.  I need to cancel the subscription until I can get through the necessary paperwork for permission to download the software.  How to cancel subscription

  Please contact Adobe support.

  http://helpx.Adobe.com/contact.html

• Cancellation of subscription due to the rise in prices

  I was encouraged to sign up for Adobe Creative cloud by my teacher for 19.99 per month, but recently the price has gone up to 29.99 + tax. I can't afford this. How to cancel my subscription?

  The price for a student subscription is strongly reduced in the first year, and then again at a higher level the following years.  Function in the new subscription, you are, it may be too late to cancel without a penalty of cancellation.

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• When to cancel: annual subscription

  Hello

  I have a student subscription. I got this for my interior design class, but I'm going to need is the creative cloud because I do not take this class again.

  I want to assure you that this subscription does not automatically renew. The renewal date is pretty average in the future and as a student, I don't want to have to pay another annual subscription if I didn't need the programs.

  Is it possible that I can have my subscription expires at the end of the year rather than renew?

  Thanks for your help,

  JUBI

  Do everything you need to make a reminder for the last month of your subscription to contact Adobe customer service and indicate that you want to cancel the subscription.

• Renewal of the student/teacher - without credit card

  I am currently a student, and my student / teacher edition of Creative cloud comes to an end in a few months. I'm still in school for at least another six months after that and the need to have this software for this reason. I understand that the amount I paid for the first year goes upward with the renewal of my account and that's fine, but the problem is that I don't have a credit card and of course I want to renew this product.

  Initially, I bought my subscription 1 year via a map of adobe from a dealer and set up online. Is it possible to purchase a subscription renewal at a retailer and activate the subscription of my second year in this way?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html