Re: Creative cloud problem on new Mac after you use the Migration Wizard.
It is a terrible response. I've migrated three days ago and am still stuck in a never-ending cycle of errors trying to get CC to function on my brand new MacBook pro.
Thanks for your follow-up. I found myself on an online chat that guided me through a process to solve my problems. The most common error was on the CC Apps page, where I have been informed a download error, with instructions to contact technical support or to download Creative Cloud. It seemed that I needed a clean uninstall of CC, but whenever I tried to do, I received the message "CC uninstalled with some errors. It's frustrating, because I was in need of a clean uninstall to reinstall, but I couldn't get a clean uninstall successfully.
I would add that some best solution from Adobe seems to be necessary for users who migrate between Macs. I was quite careful to follow the instructions from Apple, including the update of apps installed before the migration. I was expecting some problems during this migration, but honestly, the only problem I had was with Adobe CC.
In case this is useful with future users, here are the instructions of Nirvan in Adobe support that finally solved my problems:
Mudassir: Close the creative Cloud Desktop application.
Mudassir: Please open a Finder window, click go > go to folder.
Mudassir:, and then type as ~/Library/Application Support / and press ENTER.
Mudassir:, Please rename the folder Adobe as Adobe_old
Mudassir: Now open the folder search to spend once again, in this type/library/application support / this time and then click OK.
Mudassir: Notice that this time it's just/library and the ~ symbol is not included.
Mudassir: Now, rename new folder Adobe in Adobe_old
Mudassir: Now open the finder window and press it command + shift + U key.
Mudassir: It will open the Utilities folder, then remove the Adobe Application Manager and cloud file Adobe Creative.
Mudassir: Please now open utilities activity monitor.
Mudassir: Then find below process and end them one by one, if they are present:
Mudassir: 1 cloud creative
Mudassir: 2 CoreSync
Mudassir: 3 CCLibrary
Mudassir: 4 Office Adobe services
Mudassir: 5 broker IPC Adobe
Mudassir: 6 demon Adobe Crash
Mudassir: You can complete the AdobeUpdateDeamon as well.
John McGrann: Is not smoking. I should try to force quit?
Mudassir: Yes, you can try to force quit.
Mudassir: If it does not, please ignore it. After awhile, it will automatically timeout.
Mudassir: After that, please download and install Creative Cloud Desktop application using the link below:
Mudassir: http://creative.adobe.com/products/creative-cloud/
Mudassir: Please click on applications.
Mudassir: Also, you can remove the folders that we have renamed as Adobe_old under the places below:
Mudassir: 1. ~/Library/Application Support /.
Mudassir: 2 / Library/Application Support /.
Thanks for your follow-up, if - I appreciate it.
Tags: Adobe
Similar Questions
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Impossible to use creative cloud in new Mac after you use the Migration Wizard
I used Migration Assistant to set up my new Mac (new computer is a retina MacBookPro; so was the old computer). I couldn't open any of my CC applications. When I open Creative Cloud Desktop App is completely empty (no tab for applications, fonts, files, etc. - no way to install or update applications). I uninstalled creative Cloud and reinstalled (several times), but got the same results. I also deleted all files application for CC applications than ever with the Migration Wizard of the cam.
Any ideas?
Thank you
Mac migration does not always work with cloud programs
Uninstall... to run vacuuming... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the vacuuming after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-
Issue of new creative cloud Mac after you use the Migration Wizard.
I bought a new Mac and used Apple's Migration assistant to transfer from the old Mac to the new. Everything works with all applications except creative cloud. Creative cloud indicates that some files are missing and invites me to download and install the creative cloud again. I have it and run the application. The application runs for a minute, as is the installation I get the same error - creative cloud is missing some files or files are corrupted, please download and reinstall - it brings me to the Web page to download it again. I'm stuck in this infinite loop!
Old Mac where the creative cloud works well is a 15 "Retina Display MacBook Pro. The new Mac is a 27 "iMac.
Any help is greatly appreciated!
TonyTech in the future do not migrate or copy your applications from one computer to the other. You can always recover however. Please run all the programs uninstaller available in the Applications/Utilities/Adobe Installers folder. Once this please also use the CC cleaning tool to use CC Cleaner tool to resolve installation problems. CC, CS3 - CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Once the CC cleaning tool is done you can try and reinstall the Adobe applications included with your creative cloud membership.
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Why do I get an error message when I try to download creative cloud on my new mac laptop?
Why do I get an error message when I try to download creative cloud on my new mac laptop?
There are MANY messages of error... which is yours?
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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How can I download my plan creative cloud on my new mac book?
How can I download my plan creative cloud on my new mac book?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-An individual account is for one person and may not be shared with anyone else
-
Have a new Mac computer. Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. I tried to download the installer of CreativeCloud but still does not work.
How can I get Creative Cloud works on 2nd new computer please?
Hello
Please use the link below to completely remove the creative Cloud Desktop Application.
Using creative cloud | Uninstall the creative cloud desktop application
Hope this will help you.
Kind regards
Hervé Khare
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My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer. Everything was going well until I tried to launch LR6. It was two weeks ago and a search for many pages of the Adobe Web site. I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems. I'm ready to reformat my computer and try again with Time Machine. Help would be greatly appreciated before I waste more time on this task. Any further suggestions?
Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files
Sign out of your account... Uninstall... to run vacuuming...
-non-Cloud programs, to disable the service before uninstalling
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
-
Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
-
I bought lightroom 6 for my mcbook pro in June, installed and used one or two times very well. (I also had a version of lightroom track 5 and separately installed creative cloud before buying 6) I haven't used the application a few months and tried to open it this week without success, it launches the image of the foliage of the forest and freezes. I uninstalled the version of lightroom 5, nothing helps.
Hi Cyril,.
If you are using the trial of both creative cloud, please uninstall it from the computer and try to revive the Lightroom.
Thank you
-
I have a P2V to ESX virtual Center successful and is not passed to my MACBook Air with Lion 10 and using VMWARE Fusion 4.0?
I keep getting errors of failure while trying to use the PC Migration Assistant within the virtual machine and the MAC is using the Migration Wizard in the Fusion 4.0 and MAC begins the process, it keeps saying that it is impossible to write the file to the folder I chose on the local Documents of the MAC hard drive.
Please inform, all the firewall settings are disabled on both sides, and file sharing is enabled on the MAC, including Windows SMB for the profile folder / I am tempted to write to...
Simply copy the vmx and vmdk of this virtual machine via scp or any equivalent to the mac
you don't need the Migration Wizard
-
Mail of the Mac Mini, iMac with the migration wizard
I have a mac mini (2014 - El Capitan) that I have used for some time now and I have many mailboxes (30 +) with many stored messages (100s maybe 1000s).
I recently picked up a 2011 27 iMac which is running OS X Sierra Final Release Candidate due to vision problems.
Both units are working well but I would like to transfer my boxes to the letters, messages, and the account settings from the Mac Mini to the iMac using Migration Assistant to take advantage of the larger screen.
Am I able to select only the data for e-mail (boxes letters, messages and settings) to transfer somewhere in the Migration Wizard interface or will it just to start the transfer of all?
I use iCloud for note, calendars and contacts, but prefer not to use for e-mail.
Any help would be greatly appreciated.
Thank you
WN
The simplest option would be to use Time Machine to restore your data.
Other Options:
You can export the folders you want to transfer the mini using export of Mail under mailbox function in the Menu bar > export a mailbox... Drag to the folder on the desktop on the new iMac and import in Mail. File > import boxes mailbox...
You can also use a third-party application, Emailchemy to export your Mail on the mini and pull only the folders you want and import. If you have many files, it would be a faster option.
http://www.weirdkid.com/products/emailchemy/
Otherwise, you could drag on the whole Mail > V3 folder let Sierra update data. This assumes that you have already started using Mail to Sierra.
You don't have to use iCloud email to use Apple Mail. I strongly suggest that you use IMAP to service what ever you choose to use. Comcast, Yahoo, Gmail, AOL, Hotmail (other)
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I m trying to install Creative cloud on my new mac.
I ve turned off all the apps on my old computer before trying to download creative cloud. I get this error message when you try to install a newly downloaded application "cloud Creatibe Adobe is necessary to solve this problem. However, it is missing or damages. Please download and install a new copy of the Augsburg cloud"what goes wrong?
Charles
Hi Jeff!
After a lot of twisting and 'cleaning up' more than a few phone calls in Support, it s on!
See you soon
Charles
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Resume the creative cloud to a new Mac without using the Apple cloud
Just in time, I have the creative on a Mac, cloud but I'm going to buy a MacBook Air soon and I don't know how to settle with the old account.
See you soon.
You can download the Setup file of creative cloud using which you can recharge CC apps:
https://creative.Adobe.com/products/creative-cloud
or
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Reference:
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Once you sign in with your Adobe using who you bought the subscription ID, it will recognize your ID and activate app accordingly.
-
The creative cloud is compatible with mac and windows from the same download?
Because at the time there was a different version for each apple mac or windows systems. And I can't seem to find this information on the Web site.
Creative cloud installation is different for mac and windows machine. You can Download Adobe Creative Cloud apps | CC free trial Adobe from there.
-
Can I use the same creative cloud for photographers on mac at home and the pc at work?
I want to know if it is OK to use Phototoshop and lightroom on mac at home and the pc at work
Hi Vicky,
CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
Kind regards
Sheena
Go to Adobe Creative Cloud
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