RE: HP 2540 print show

OS: Windows Vista Business 32-bit

Hi all...

I have followed the instructions of installation (step by step), but can't print.

If I print from OpenOffice, I get this message

PDF:

and when I run HP print and Scan doctor, I am unable to print the initial test print page, however, am able to print a page/internal test print which is then followed with this message:

Yet, I have uninstalled and reinstalled twice. With each installation I made sure to turn off the router, pc & printer. However still of no use.

ANY HELP WOULD BE GREAT SATISFACTION

Hello

So I did what you said and still didn't work. I then contacted the team customer service HP who were not yet able to help and issued me a replacement product. After returning from the printer and have replaced, I started Setup once more and the new printer would not work either.
Then I used my laptop which has a Windows 7 operating system, and to my surprise, the printer worked. That then prompted me to think that this had nothing to do with the printer and everything to do with the operating system.
After much research I discovered that I am on Windows Vista (no SP) I downloaded then the SP1 for Vista and... do you know? It worked.
If many people who are running Windows Vista do not forget to check what version you are using

Tags: HP Printers

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