Re-installing cs5 production premium

Hiya

I bought a new computer window 7 64 bits, which correspond to the requirement for the installation of the produciton cs5 premium. I had it working perfectly on my old computer until the old computer was broken.  First of all, I have install ed the cs5 Production Premium in my new computer it works ok, but when I using ILLUSTRATOR, I couldn't use the PATHFINDER, I is not alow me to do any merging or STA. or any other function.  So, I thought it would be I din't install properly, so I've not unhooked all the program and try to re - install, however, as I try to install it, there was a little window come up as I need to restart my computer, so I like the computer said so. After you restart the computer, and then try to install the program again, the sample window come up to ask me the same question. and I tried several times, always the same results. So now, I can not re - install the program at all.

After the despair of no program to use for my project, the new idea came to my mind, I download the trial CS6 Adobe Web site ILLUSTRATION, but always thwarted the same problem while I was install the cs6, it asked me to restart my computer, so I pressed the buttun to ignore it. and here is the message on my computer

: 4 errors

-----------------------------------

PAYLOAD: MICROSOFT VISUAL C++ 2010 (X 86) RESITRIBUTABLE 10.0.40219.1 (9E0AF030-AC6B-11E0-8837-0021AEA26C9) PACKAGE

ERROR: CANNOT INSTALL MICROSOFT VISUAL C++ 2010 REDISTRIBUTABLE (86). PLEASE TRY TO INSTALL IT BY DOUBLE CLICING ON THE EXODUS

ERRORl:DW050 - MICROSOFT VISUAL C++ 2010 REDISTRIBUTABLE PACKAGE (X 64): INSTALLATION FAILED

So please advise me what I should do now. I have install cs5 production premium suite

Thank you very much

XX

Mengchen888 please contact our support team.  Not only can they help with your activation problems, but they can also help with your installation problems.  For the best support, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to solve the problem you described.

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