Re-installing Photoshop CS5 after the death of my hard drive.

I'm reinstalling Photoshop CS5 after the death of my hard drive. The system is not accepting my product code. What's wrong?

Thanks for your help. I found my information and I was able to enter the access code. Jeff

Sent from my Verizon Wireless 4 G LTE smartphone

Tags: Photoshop

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