Re: Mouse freezes, changes to 'move' pointer and zoom in or out

My mouse pointer freezes or randomly replaces the pointer 'move' and zooms the page inside or outside when you use internet explorer 9 or 18 of Firefox.

My computer is only 3 months old and I have had this problem since the beginning. I called Toshiba support and they had me go in the BIOS default settings and restore, but it has no effect.

Restore default BIOS, reinstall the operating system and test the functionality with the factory settings.

If the same problem still occurs once I recommend you contact Toshiba again and let the technicians to fix it for you.

Tags: Toshiba

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