Re: My HP spectrum XT screen has been cracked!
Yet once I had the same problem. Just shut the laptop after completing my work, and when I opened another day, touch screen on the right side of the laptop just stopped working. Then I found a crack in the lower right part of the laptop.
I was wondering if it really happened as if by magic, but then tried to get this problem on the internet. And voila, there are 9 pages of forum more very similar positions.
I was happy with this laptop Spectrex360, it worked flawlessly. Now I feel robbed, because it is almost new, 4 months. Our local service center has not even tried to chat and instantly said that cracks in the screen are not under warranty. How can I convince them that I in fact only closed and reopened it?
Any ideas?
Hello @vladas88,
I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.
If you are not familiar with works of the function of the Forum, private messages
this message has instructions.
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
Tags: Notebooks
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