Re: Officejet Pro 8600 N911g new firmware will not be installed.

Similar Questions

• HP Officejet Pro 8600 more paper tray will not go

  [In the case of a post to repeat it is because I could not tell for sure one was actually published.]

  Product name: HP Officejet Pro 8600 more. OS is Windows 7

  First of all, I saw many possible solutions in Google search, and many of them related to the HP printers support blogs and none of them have worked for me.

  Like so many others, the problem started with my change drawer to manage envilopes. Many worked, but now the drawer don't go all the way - it stops at 9/16 inch short to be completely closed.

  I adjusted and readjusted the tray for legal size.

  I shook the left and right drawer closing.

  I removed all the paper and two sizing medium frame settings.

  I checked the track inside and the slider on the status bar and see no obstacles.

  I raised and lowered the ramp at the end; It lowers at the beginning of the slide.

  By pulling the drawer I found a slight resistance during his visit to the position of 1 inch.

  I slipped the paper-stop in and out and it positioned perfectly.

  I cycle powered by the printer.

  I can't help but think there must be simple somethinbg behind it all. Maybe a bit of lubricant in the mechanism?

  Help, please.

  I was right - something simple. Me. It seemed that the ferry was going all the way because of the gap between the drawer and the housing. I thought it was a problem because I have sent to the printer of things would not print. I still don't know why, but it seemed to be a problem with the mechanical - 'print' in applications is dimmed. But now everything seems to be in order. My apologies to those who have spent the time thinking about my 'problem'...

• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.

• HP OfficeJet Pro 8600 N911g - touch screen ' back arrow ' & 'Home' icons do not respond.

  The touch screen on my brand new (3 days of use) HP OfficeJet Pro 8600 N911g does not work well. I am able to select an option, for example, the 'settings', but I can't go "before"through screens - the 'back' arrow, or the icons 'Home' of work." Whenever I want to get in another section of the configuration, I power the machine off and back on to see a menu of 'House' cool touchscreen.

  This seems to be a hardware problem. You should maybe contact the HP Support (1800-474-6836) or taking it back to the store. Well, here's a link you can follow and help with this question. This can solve the problem. Let me know the results.

  http://support.HP.com/us-en/document/c03382050

• OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

  Hello

  I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

  I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

  Any thoughts on how to solve this problem?

  Hello

  Have you used the latest version of the software on the HP site?

  If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

  Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

  http://support.Microsoft.com/mats/printing_problems/

  Shlomi

• My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

  My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

  Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.

• OfficeJet Pro 8600 n911g: ink level 8600 rest from scratch with new 950XL

  My black cartridge in my 8600 printer ran out of ink. I had already replaced all the colors of three cartridges with a 951XL defined, a month or two ago, and the process went smoothly as planned. Today after replacing the black cartridge, adjustment noise seemed short, and the façade is estimated ink level zero rest.

  I tried the following diagnosis:

  -Reinsert the black print cartridge

  -Reinsert all four cartridges

  -market power

  -a second new HP 950XL

  -test page

  -the print head alignment

  -clean the printhead

  -Printing HP and doctor Scan, install and run - prompted me to update software - which did not fix the problem

  Print quality seems good on the test pages. I can only assume that the printer works satisfactorily, but I prefer to resolve this problem and eliminate the uncertainty of my use of the printer. Please suggest how I might solve this problem.

  Welcome to the HP community @Huwon,

  I came across your post about the black ink cartridges that do not properly record in your Officejet 8600 more, and I wanted to comment with my suggestions and comments. I must say that you tried the troubleshooting steps I would have suggested. You can also try an update to see if that helps. If the problem persists, contact HP to see on a replacement unit.

  Click here for download of the firmware update: Firmware N911g_n HP Officejet Pro 8600

  Try a reset to full power:

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• OfficeJet Pro 8600 N911g: Officejet Pro 8600 Plus software

  I have the ability to print from the computer, so I know that the drivers of HP printer work.  I also checked that I can run a scan from the printer and the computer using the icon "HP Scan" through the start menu.

  The problem is that I can't run HP software suite via the desktop shortcut icon or the icon of the file in the source of the printer folder.

  The printer is connected via an Ethernet cable to the network from home.  I deleted and reinstalled the software suite, and when he arrives to find the printer, it fails.  When I plugged in the name of the product he couldn't find so I used the network address (192.168.1.4 - off the Test Page from Windows printer), and it continues the installation until it appears at the end.  It places the "HP Officejet Pro 8600" icon on my desktop as well as its 'Supplies - HP Officejet Pro shop' icon.  If I click on the "Shop supplies - HP Officejet Pro" icon, it takes me to the appropriate supply online store input screen.  When I double click the icon "HP Officejet Pro 8600", it gives me very briefly the windows just 'work' swirl but does not open the software application.

  I tried to uninstall the printer using Windows "Devices and printers" Control Panel, and then deleted the HP using "Programs and features" software, and then reinstall everything using new drivers and software HP through their web site.  This has not changed the symptoms or outcomes.

  Hi GL1800A,.

  I hope all is well!

  One last thing, you can try, if you wish, is to go through this guide, HP monofunctional and Printers Multifunction - HP Printer Wizard opens with an error in Script or in Notepadand try the fix that is provided.

  Good luck!

• HP Officejet Pro 8600 N911g cannot print wireless AirPrint or desktop/laptop

  Hello

  My systems are all running Mac OS X 10.8.2 (Mountain Lion). I have a Linksys E4200 configured for 5 GHz Wireless-A and 2.4 GHz Wireless-G. For testing purposes, I have firewall of the router disabled.

  Here's what I CAN do:

  -connect to the Web server for the printer (printer is correctly connected to the wireless network)

  -print using ePrint (printer running mechanically)

  What I can not do:

  -Install the printer in OS X

  -printing of my office/computer systems portable

  -printing of my devices via AirPrint

  I tried the following:

  -reset the network settings on the printer

  -restart the router

  -restart all systems

  Error messages:

  -System preferences print & Scan shows the printer as "near printers: Officejet Pro 8600 [CBE189].

  -in installation "settings until 'Officejet Pro 8600 [CBE189]" configuration of the device... ". "returns with"Unable to communicate with the printer at the moment"and I have to cancel installation

  -When printing using iOS devices, I can choose the printer, but any print job expires.

  Any help would be greatly appreciated!

  Thank you!

  Too bad! Solution found - unplug the power cord, wait 30 seconds, plug it in again. Pop, it works. (So old-school)

• OfficeJet Pro 8600 Plus: I have a top loader of the OfficeJet Pro 8600 Plus page works do not?

  The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.

  Hey @HandymanConnect,

  Welcome to the Forums of HP's Support.

  I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.

  First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.

  That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.

  If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• OfficeJet Pro 8600 can send faxes but not receive them?

  I recently purchased the Officejet Pro 8600 and fax send function works fine, but there will be no more. Any thoughts why?

  Hi Sheckaman,

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c02891758

• OfficeJet Pro 8600 Plus duplex printing does not

  I am on Mac OSX leopard (10.5.8) and just purchased the officejet pro 8600.  Everything seems to work fine except that I can't understand how to print on both sides.  The option is not allowed in the layout

  

  I checked the settings of the printer and you don't see anything to indicate how to enable the duplex printing option.

  Thanks in advance for the help.

  Hello

  Please follow the steps below to configure the automatic duplex print driver:

  1. check that duplex printing accessory has been installed correctly. To check this open system preferences and go to Print & Fax. Open the print to your printer queue. Click Printer Setup and in the tab menu choose driver. Make sure that the box next to HP printing accessory (duplexer) sides.

  2. on the file menu, select print. The print window is displayed.
  NOTE: The print window might be minimized. Click the blue triangle next to the printer name to see all available parameters.

  3. in the print window expanded you will find next to Copies the checkbox for duplex. Select the check box.
  NOTE: If the check box does not appear in the specific application print dialog box, skip this step.

  4. to select the connection type click the selection box below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  5. Select the menu drop down.

  6. set the duplex option as binding edge Long (Portrait) or binding Long Edge (landscape).

  You can save the settings for later use by clicking preset > save current settings as preset.

  Please let me know of any problems,

  Shlomi

• HP OfficeJet Pro 8600, HP printer wizard installs not when the software is installed from the CD

  HP Officejet Pro 8600 e printer all in one

  Windows 7

  I had Assistant printer installed and working on my computer at least a year, then there was an update and it no longer works.

  I uninstalled the device and the software and reinstalled both on-site and directly from the CD without success.

  The only error I get is when I start everything first install it and there is a red "x" next to the update of windows.

  The installation process ends, the computer will recognize the printer and I am able to print but I have no control any function because none of these options in the wizard for the printer are turned on.  They are all grayed out.   The most important thing I need is the archiving of received faxes.

  Someone else in my family had the same problem, but was able to reinstall from the Web site and doesn't have any more problems.

  Thanks for any help.

  Hi liluno18,

  I want to help you with this question. I send you this link to the Microsoft forum on how to fix the red X on windows update. Follow the response from Joseph M.

  So I suggest you do a complete uninstall software of the JO 8600 and reinstalling the software once you have windows update works again.

  Let me know if you need help, I would be happy to help you.

• HP Officejet Pro 8600 n911g all-in-one print-copy-scan-fax

  Problem involves printing email received;  It will not print the body of an email, only the header and footer.

  It is also the way it appears on the preview before printing.

  Hello

  I suggest you install a different driver such as the deskjet driver. You can see this thread for instructions.