Re: Portege M400 - cannot retrieve - HDD is inaccessible

Hello

Last year, I bought the M400 with XP Tablet on it, but if I give the proper maintenance of my laptop, it became so slow, that will only work for a clean install.
So I put the recovery CD in the drive, start from the cd, choose the language (all languages give the same error) and want to start the recovery, but then it says that my hard drive is inaccessible or does not.

But when I reboot (judgment of the hard drive), everything works fine (except that it's very slow). I checked the hard drive for errors using HD-tune, no errors. I removed all the passwords and fingerprints of passwords etc but nothing seems not to help...

Does anyone know how what to do next?

Hello

Have you tried to reinstall the OS from Toshiba Recovery CD?

Protected M400 supports the RAID.
Need RAID driver RAID and without the RAID driver the HARD drive is not visible for the installation of the OS.

So, if you are using a new installation of Windows the driver RAID is included first.

See also the user-> RAID manual

Tags: Toshiba

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