Re: Satellite A300 - how to restore the original condition?

Hello

My computer freezes for a second or 2 from time to time and Toshiba support told me it might be a software problem. I don't think, because he began the day I bought the laptop and the display driver keeps on the work stoppage, but because I said that if it's a software problem.
I would have to pay for it, I want to try everything before sending it for repair. This is why I would like to restore my Satellite in its original state as he was just at the moment where I bought it.

So basically I have 2 questions:

1 - does anyone have any idea why it keeps freezing on me? And what I should try to do to fix it?
2. can someone tell me how to restore the laptop to its original state?

Thank you very much Dina

Hello

To determine if it of a software problem or not, you need to restore the factory setting and if it doesn't work you can go to an authorized service provider. They can repair the laptop for you.

The factory settings can be restored with the Toshiba recovery disc. I guess that your laptop has been delivered with Windows Vista, if you have options to restore factory settings: the Toshiba disk recovery or HARD drive recovery service.

HARD drive recovery function formats the first partition of your laptop and install Vista again with all the drivers and tools of Toshiba. It is an image that is stored on the second partition of HARD drive in the folder HDDRecovery.
If you go into the advanced with F8 boot menu after you start the computer, you can start this feature of Toshiba. And then select Repair my computer and some Windows files will be loaded. Then, you can choose the function to drive HARD Toshiba Recovery and follow the instructions on the screen.

The Toshiba Recovery disk, you must create first, or have you done this yet? Normally, you get a reminder of recovery message after the first start of the laptop that you must burn this disc. Therefore, you must the preinstalled Toshiba recovery disc creator and the image in the folder in HARD drive recovery will be burned on the disc. Then you have a startup disk that can restore the factory settings and HARD whole disc formats then back up your data first!
The recovery disk is necessary if you have a new HDD or Windows start doesn t. Otherwise, you can use HARD drive recovery.

I hope I could help a bit and now you understand how to restore the factory settings.
If you have any other questions, please let us know! :)

Good bye

Tags: Toshiba

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