Re: Satellite C660 - keyboard and touchpad are not working

Satellite C660 - 28H

Win7 64 bit

Kaskpersky antivirus deleted the file 'system32/driver/cekbfilter.sys' for reason of keylogger (Kaspersky Support says error of file anti-virus, Kaspersky is not virus or virused), and after I restarted OS I find keyboard and touchpad not working do not at all.

Also I already asked to [US Toshiba Forum | http://forums.toshiba.com/t5/Keyboards-Touchpads/satellite-c660-cekbfilter-sys-deleted-and-no-keyboard/td-p/364673] and he has been Advisor to ask here also

I can't use Windows recovery (have no recovery point) and I don't want full recovery of factory default - there are many flexible and personal data stored.

So here how to get the drivers? As I have already said to US Toshiba Forum - I already tried to delete the driver of pad touch and installation of synaptic official site and I haven't changed anything.

I also think that antivirus can remove not only the file, but some patches to remove the pilot "wrone.

Eh, it's very stupid situation now. I never had such problems, but it will be interesting to find solution to this.

Have you tried to connect a mouse outside, just to see if this can work? I want to say that it is much easier to use Windows with the mouse and choose different options.

If it works, try to open the Device Manager and properties for the keyboard. You will find the option to update the driver. Check if you can find some update driver. The keyboard uses the standard Microsoft so f driver, you may be in line that some drivers are.

Of course the best solution and easiest for you is recovery facility. If you don t want to do this try to find right drivers using this driver update option.

One last thing: If you have a lot if important saved on the HARD disk you can remove your laptop and plug it into the other PC / laptop as external device and make a backup. After doing this you can install the recovery image and the problem is solved.

Tags: Toshiba

Similar Questions

  • Satellite A100 - keyboard and Touchpad are not working

    Hello

    Toshiba Satellite Pro A100 to my daughter has developed a few flaws.

    First of all, the keyboard displays random characters like a stuck key. for example, if Google or Wordpad will be randomly type a single character over and over again even when no key is pressed. Sometimes it will also open windows or programs as sank the "enter" key, or scroll through the icons on the desktop.

    Second, the touchpad is inadmissible and cursor operation is not possible since the touchpad or buttons. I don't know if the two are related.

    She assures me that she has not spilled anything on the laptop, so any help would be appreciated to correct these mistakes.

    Thank you
    Brian

    Hello

    Can you notice the same problem with external input devices?

    Otherwise it s time for a service provider allowed. I think the keyboard and the touchpad should be replaced and the technicians can help you.

    On the Toshiba site, you can find a list of authorized service provider.

    Good luck! :)

  • Satellite A80 - 154 - keyboard and Touchpad are not working

    Hello

    I bought a Toshiba Satellite A80 154

    The keyboard doesn t work.
    I see the light, but no key worked. The same thing with the touchpad.
    I can t go into Bios.

    When I plug a keyboard and USB mouse in works fine.
    I am looking for a new Ebay. The best offers $ 24 + $ 6!

    I see in the Windows, the keyboard and the touchpad with one!
    I put t know what the problem is, but it's not a prob of Windows.
    It doesn t work either in Bios.

    Thank you for the help

    Hello

    It looks like a hardware problem.
    If the warranty is valid, you can contact the ASP in your country for a verification of the material.

    If the warranty is not valid, you can first check if the keyboard cable is properly connected to the motherboard.
    If it s properly connected then a keyboard failure is possible and it would be wise to check if a replacement would help solve this problem.

    Compatible parts can be ordered also from the ASP in your country.

  • Keyboard and Touchpad do not work on my Samsung laptop.

    Original title: help

    keyboard and touchpad do not work in my computer samsung laptop... can you help me how to activate it? / Thank you

    Thanks for your reply. I did refresh the system and its working now. TNX again...

  • Keyboard and touchpad do not work on Satellite C870-13F

    I have a computer satellite C870-13th since August.

    Yesterday for no apparent reason, my touchpad has stopped working. (no, I didn't turn off)
    Not really bothered by it, I continued working on my computer for several hours.
    Find it me so that he might be a little bug, so I decided to restart my computer.

    When we turn back, not only my touchpad does not work, now nothing on my keyboard responded, not a single touch. I've updated the drivers, bios, done a virus scan, restored my computer for a few days before, nothing is.

    The strange thing is that the keyboard is always when I press F1 or F8, 0, enter, and arrow keys to get into the menus before windows starts.

    Help them, I used the toshiba recovery to restore the computer to factory settings.
    Despite all this, keyboard and touchpad are still pending.
    I don't really understand, because it works at startup may not be real materialistic damage!

    Now, I'm getting frustrated cause I have more solutions and tapping the screen with the keyboard is really slow! = p

    Any help?

    Hello

    I think that it s a bad material work because you have already tried the system recovery and the keyboard does not work even if you use the factory settings.

    But it would be interesting to know if the USB external keyboard would serve. You can test this? In my opinion if the external keyboard would work properly, then it would mean that your keyboard is faulty and must be replaced.
    I m wondering if the fault of the touchpad is related to failure of internal keyboard.

    However, I think that the guarantee must still be valid if you bought this unit in August. Then get in touch with service and guys should fix it for free!

  • keyboard and touchpad does not work once the PC wakes up from sleep/standby

    Please help find the diagnosis and explain in detail what to do with the following problem: keyboard and touchpad for PC with Win 7 Ultimate stop responding when you wake up from sleep/hibernate implementation modes. If you plug the USB mouse, the cursor move again come back to turn off the PC is to reload the OS from scratch. Where to look in the PC software?  Thank you for your competent answer.

    Hello
    I suggest that you follow the steps below and check out them.
    You must be logged on as administrator to perform these steps.
    1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    2. in Device Manager, look for the keyboard, and then double-click the device name.
    3. click on the tab power management and then check the option "allow this device to wake the computer".
    4. click on Ok.
    5 locate the touchpad and repeat step 2 and 3.

    See also: http://windows.microsoft.com/en-US/windows7/Solutions-to-common-power-problems

    You can also try to update the drivers for the keyboard and the touchpad.
    For more information: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

    Thank you, and in what concerns:
    Swati Keni-Microsoft Support Engineer

  • Failing satellite C660 - keyboard and Touchpad

    In an attempt to get the FN key works again, I installed the last "Flash Cards Support Utility', which has greatly exacerbated the problem. No keys on keyboard work (there are still be able to go to it, that the number lock light) and the touchpad does not either, with its buttons.

    I guess it was something to do with that I installed everything but I don't really know where to start. I have a usb mouse and a keyboard to spare so can't use the laptop, but would be very grateful for any help in fixing it.

    Thank you

    Before the issue of a debate: you have a problem with FN keys only or you may not use the entire keyboard?
    What is with touchpad? Touchpad may be disabled? Have you installed Synaptics touchpad driver?
    It is really not easy to say what is happening out there, but perhaps you should install recovery image and test the functionality with the factory settings. I mean, with the new installation of the OS, everything should be OK. If this is not the case, there must be a hardware problem.

  • Keyboard and Touchpad does not work on Satellite L

    It's the second time this has happened to me
    However the last time a system restore solved the problem, this time restore system did not work.

    I can use my keyboard at startup and in safe mode, but that's all.
    I am currently using a USB keyboard and a mouse.

    I tried almost all the suggestions with no joy. Help, please.

    Hello

    There are not many options that could solve this problem.
    It can be a hardware software or related issue.

    You can use the internal keyboard in the BIOS?
    Select this check box.
    If this is not possible, I guess that the hardware is defective.

    Also I recommend that you test the keyboard and the touchpad using factory settings.
    Grab the laptop and check if the keyboard would serve. Otherwise you will need a help of a technician for laptop to replace the keyboard and the touchpad

  • Tecra A7 - keyboard and Touchpad do not work after standby or Hibernation

    I have a Tecra A7 to XP. Once time and a some time to wake up from sleep or hibernation, the keyboard and the Touchpad mode do not work. I can always open a session using the recognition of fingerprints. An external USB mouse and then also works.

    I have to close the session and Re-Log-On using the external mouse to the keyboard and the touchpad works again. Very annoying, especially when you are in a hurry... hehe

    Anyone else has a similar problem? All solutions?

    Thanks for any help guys!

    See you soon,.
    OzzieMark

    Have you installed the drivers for your mouse or external keyboard? For example the Logitech drivers?

    Try to uninstall the third-party drivers 3, they may be in conflict with the drivers of Toshiba.

  • My keyboard and mouse do not work. Can't click or type anything.

    Original title: keyboard and mouse

    Hello, my keyboard and mouse don't work I can get on at the office but can't click on what whatsoever as the two keyboard and mouse do not work I tried the BIOS but still couldn't have tried different keyboards and mice, and they do not work or do not know what to do please help

    Hello Shirley,

    ·         Have you checked if the same keyboard and mouse work on other computers?

    ·         Are these PS/2 or USB devices?

    ·         You did changes to the computer before the show?

    Method 1: Try to connect the keyboard and mouse even to another computer to see if they work.

    Method 2: If they are PS/2 devices, then try to connect to USB devices to check for the issue or vice versa.

    Report of the results.

  • Boot Camp keyboard and trackpad will not work. They do in Fusion

    Hello

    I have a problem with my VM ware / boot camp of activation. I have a Boot Camp partition on my Macbook Pro. I am able to boot the disc using the fusion, but when I try to use Boot Camp coming to the windows activation screen and my keyboard and mouse do not work so I can't press the button to continue. I tried to boot into safe mode on boot camp and the keyboard and mouse are not recognized either. I tried to plug in a keyboard and a USB mouse generic and is not no longer works. I am running XP pro (not OEM version).

    Does anyone have any suggestions on a cure?

    Hi tsugua,

    This sounds like it may be more than one Apple, or Microsoft problem. However, my recommendation would be to ensure that the leopard drivers have been properly installed. To install the insert drivers your Leopard installation disc and run the setup.exe if is not autorun. So, make sure you run software updates of the Mac OS to ensure you have the latest version of the Bootcamp drivers.

    Let me know if this helps.

    Eric

  • Since the upgrade to ios 9.3 on my iphone 6, links in the email and SMS are not working and freeze the apps.

    Since the upgrade to ios 9.3 on my iphone 6, links in the email and SMS are not working and freeze the apps. If anyone has had this problem and if yes, how do solve you this problem?

    There has been a number of similar reports. See also http://osxdaily.com/2016/03/25/troubleshooting-ios-9-3-update-problems/

  • System recovery: keyboard and mouse do not work

    HP 300-1025, Win7x64. Trying to do a restore of system of hard drive or CD, takes 3 to 6 hours to charge Cyber utility, but equipped with standard wireless keyboard and mouse do not work and can not select the option to retrieve!  Tried to use the wired keyboard/mouse but still not recognized. Help!

    Reinstall the RAM chips after contacts with cotton cloth to remove the accumulation of such static recommended by HP TotalCare. System load of Cyberlink, repaired Win7 and back to normal.

  • Keyboard and mouse do not work when connecting

    I have windows 7 and ubuntu 9.10 "multiboot". He had been working well, until I rebooted. I had just done a WinPE boot drive, and I wanted to test it.

    Now the keyboard and mouse do not work on screen or login in safe mode.

    Help, please

    LKGC?

  • Satellite C660 keyboard and mouse not working not

    I have a Satellite C660 who is about to leave the window.

    The list of problems are the following:

    Keyboard does not work
    Mouse pads and button do not work
    USB mouse and keyboard do not work (but light up with power)
    He likes also turn off randomly when the battery in but it's the least problems.

    any ideas as to why he did this and what can we do about it will be highly appreciated.

    Thank you.

    Hello

    I m wondering about your statement about external USB mouse and keyboard.
    I thought that your problem has been linked to the defective module internal keyboard and touchpad, but now I m thinking that this may not be the case since the external USB keyboard does not work as well as the external USB mouse.

    Probably his most serious hardware malfunction: maybe something related to the motherboard? Who knows a hardware diagnostic test must be done to confirm this

    Just a question: are you able to access the BIOS? I mean the key F2 keyboard works in order to access the BIOS?

Maybe you are looking for

  • MacBook Pro (Yosemite 10.10.5) suddenly very slow, Help!

    Hi all, I have recently been faced with a problem hindering my Macbook Pro 13-inch mid-2012. I was using my computer - as I do regularly - watch videos, listen to music, play video games, etc. (the usual activities of the summer), and my computer see

  • Satellite Pro S500-10F: how to disable the fingerprint reader

    We just purchased a portable Satellite Pro S500-10 which has the fingerprint reader. Does anyone know how we can disable this facility of the laptop, we do not remove program only disable the installation. Thank you

  • I try to update, but get error oxc800042d

    I try express or optional but still the same error.

  • Windows Explorer freezes in Vista Home Edition

    Windows Explorer stops working when moving the files from one folder to another, removing files, when I put something in the trash. It comes from the dialog box showing how much time remaining. I have to do a Ctrl, alt, delete to open the file manage

  • Adapters WiFi RT5390R and RT3290

    Hi all Is it possible to confirm if RT5390R and RT3290 WiFi adapters use in some of the mobile Pavillion, work only in the 2.4 GHz band, or in the 5 GHz band? Thank you very much in advance João Belo