Re: Satellite Pro 40 synaptic pointing device does not properly
Hello, I have a Pro L40 brand new satellite and the synaptic mouse pad stopped working.
When I go to control panel > mouse I get a message teling me that the system is "unable to connect to the synaptic pointing device driver.
I have installed a different mouse, so I refused to uninstalling the driver, another dialog box informs me that the "Windows host process (Vista) Rundll32 has stoped working", informing me that 'a problem caused the oprogram to work corectly' and that 'Windows will close the program and notify you if a solution is not available", the only solution is to close program.
Although the mouse works, overall, I've lost forward scrolling and tapping features of the mouse pad, a little disappointing in a computer laptop lesst han a month.
Any suggestions? The laptop does nto come with a Vista installation CD, I would have one? I can re - install the driver? It is available on the Toshiba site? What and where should I look?
A big thank you to all those who might be able to help.
Toni M.
OK, so it's probably not usual to answer yourself and it may well be a sign of madness, but I found a solution and wanted to share, but also to prevent someone lose precious time replying.
I typed the question the old adage "the answer to a question may lie in the question itself" drifted into my little brain.
It dawned on me that, as Windows error messages indicate a driver problem, the simplest solution would be to find one and and re - install; so I found the downloads > drivers Vista > Synaptic Pointing Device driver, downloaded and installed, and Hey Presto! Back to scrolling and tapping-up for England!
Goes to show the wisdom of the Galactic Hitchiker's Guide, encapsulated in the caption on the cover page:
DON'T PANIC! : ^ 0
Thank you 1 million if you take the time to examine this issue and, if you have a similar problem, don't worry, the solution is here!
TTFN!
Toni
Tags: Toshiba
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