Re: Satellite S50-B-15F - mouse not working not not on 3.0 or 2.0 USB port
I have this mouse Steelseries Sensei, who works on all other computers I've tried, but on this laptop, it doesn't.
Plug into the port 3.0 does not work and plug it into the port 2.0 makes this kind of work but skips working for seconds and after 20 seconds, it stops working at all. This is a new laptop with windows 8.1.
The mouse is supposed to be plug-and-play like all software runs on the mouse itself.
These are things I've tried:
-Installation of the drivers. The mouse is not recognized.
-Flashing new firmware with utility Steelseries. It crashes at halfway through leaving the mouse unusable. The flash of the firmware can be done on other PCs
-Adjustment of the power load 1.5 turned on in the bios.
-Eco mode off.
-Disabling usb selective suspend setting in advanced power options
the mouse still does not work
I just discovered the mouse works fine on the laptop connected via a usb hub 2.0 in 2.0 or 3.0 port, if it is not a great solution
Just a question at the beginning: you tested the functionality of USB ports with other USB devices?
Are any other external devices such as USB keys or mobile phone connected correctly recognized?
Tags: Toshiba
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