Re: Tecra M10 - 10Z - cannot find HARD drive recovery

After almost three years of use, I decided to re - install the operating system, because the M10 became very slow.
Now, there's no disc provided (OS is W7 pro 32-bit)... so I did the procedure of F8 startup... but the list of the checkout (after you have entered "repaor PC) ends with"(execute with prompt): no HARD drive recovery! "

The operating system is absolutely original. The only thing I did was to add a partition to store all my data.
Can someone help me understand the situation? I'm the only user if my account is 'administrator' t.
In addition, I do not see the special partition in 'my computer' (never seen) I only have C and E (E is the one I created)...
Thank you much for the help!

I don t have this Tecra and cannot say for sure what the problem is here, but it turns out that Toshiba offers an OS preinstalled with recorded on the second partition in the file called HDDRecovery recovery image. On some machines, this recovery image is saved on partition small and invisible.
Everything will be OK until the user changes the structure of the partitions or delete the recorded recovery image.

To avoid this Toshiba recommends creating DVDs which can be used if the user has the situation that your recovery. It would be much better when you have this drive now. I put t know why you didn't create this DVD.

In any case, I assume that the recovery image cannot be found because of the structure of the changed partitions or maybe you did anything in the past that have deleted the recovery image.

Now, all you can do is to install OS own version or one order new recovery image. It can be ordered on https://backupmedia.toshiba.eu/landing.aspx

Tags: Toshiba

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