Re: Tecra Z40, Win 8.1 - malfunction of the fingerprint reader

Similar Questions

• Compaq nc6400 upgraded xp to win 7 can not get the fingerprint reader to work

  I have upgraded xp to win 7, as we will have to do, but can't get the fingerprint reader to work. It appears in the devices that there is one on the machine. I downloaded the drivers for Vista, but they got nowhere.  Read in many places as Vista drivers will work but I seem to need more than that. Any clue?  Thank you!!!

  Hello:

  Yes, for Vista fingerprint reader driver is the only one available, but you must install the software HP protect Manager security tools for Windows 7 from the model which succeeded the nc6400, who was the 6910p.

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_77198_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  You must also use the W7 driver quick launch buttons.

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_78740_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  If your computer laptop bluetooth, you need the W7 bluetooth software and driver...

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_76382_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  And you can use the version of W7 HP wireless assistant software.

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_76368_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  You can also read the manual tools security protect manager, so you can understand how to use the fingerprint reader.

  http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=docDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDocDisplay=wsrp-resourceState%3DdocId%253Demr_na-c00881344-7%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken

• HP Pavilion dm4: malfunction of the fingerprint reader

  My fingerprint reader has recently stopped working. Can't I have a scanner my fingerprints, but the light does not yet appear. I did the BIOS F10 technique, etc., and it did not work. I would really appreciate any support you can provide in this area. Thank you in advance!

  Education

  Support page of your laptop:

  HP Pavilion dm4-1265dx Entertainment Notebook PC Drivers

  First: Your portable computer does not support SimplePass.  Yours is an older hardware and probably short Digital Persona Security - not the same program.  None of the documents I posted does in no way Digital Persona.

  Secondly: You must have administrator privileges to make administrative changes to the operating system.  There is no way around it.

  ===========================================================================

  You can run a full restore in order to regain control of your computer.

  A full recovery will scan your operating system, you must back up your personal data as much as you can and be ready to lose everything you can't back up.

  Performing a recovery of system HP (Windows 7)

  HP computers - setting up your PC after a recovery (Windows 7)

  What happens if you need a set of recovery disc?

  If you are in the USA / Canada, it seems that you can still order a recovery Kit of r from your Pages to support - see category order recovery media - CD/DVD/USB

  Also:

  Looking for recovery disks?

  ===========================================================================

  The recovery will reinstall your operating system and the original software on the computer.

  You will lose all the programs that you have installed since that date, you will lose your browsers, your bookmarks (export so those!), you will lose your personal settings.  You will lose all your fingerprints digital connections site - unless you never thought to export these (make a backup).

  Recovery will install digital personal, assuming that it is installed with Notepad.

  When the recovery is complete, it MIGHT be possible to install a slightly newer version of the software Personal Digital - understand that the program has several years. the new Word is relative.

  ===========================================================================

  You can also try with the Internet tools to recover your password.  You can search the Forum to get recommendations of other Experts on this subject; I do not advocate the use of these tools for personal reasons.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Tecra A10 - how to disable the fingerprint reader when it is docked

  Hello

  I use a Tecra A10 with a 2 Express Port Replicator.
  How can I disable the fingerprint reader when it is docked and still use it when undocked?

  Thanks for your help

  Hello

  As far as I know that something like this is not possible.
  Following this logic, it will be possible to have access to protected files when the laptop is on docking station.

  Either you use fingerprints or not.

• Win 7 slow start - connection with fingerprint reader

  Hello

  I have a T400s (2.4 GHz and 4 GB) with an Intel SSD and WIn 7 RTM with the last drivers beta of Lenovo.

  I have the fingerprint reader enabled for the connection and my startup time of 35 seconds is now shared almost half in the connection of fingerprints and the other half in the rest of the startup procedure.

  Or (the finger) described another way if the machine is turned off and I slide my finger to start the machine, it takes about 17 seconds before the fast logon is indicated.

  Then the machine says 'pending' for 15-20 seconds during which my personal connection icon is flashing by until it ends the connection and almost immediately displays the desktop.

  I am surprised by the very slow connection with my finger already slipped. It would be much faster to turn off fingerprint reader and connect using a password. Someone had this problem and knows how to fix?

  Other problems with the boot, I found (and fixed) is the use of a solid as the Windows background color which, for some reason, costs about 15 seconds at boot time! I also had to reflash the firmware of my SSD to win 10 extra seconds at the beginning of the startup procedure.

  Carpet

  Hello again,

  Sometimes I had to wait several seconds after sliding my finger, to the process of connection of kick. I checked the event viewer on my thinkpad T400 and found the security processes that are at work when loggin. I have excluded them from protection against viruses (Microsoft Security Essentials) and restarted the computer. When the logon screen appeared, I spent my finger and boom, the connection process began immediately.

  Excluded processes are:

  C:\Windows\System32\LogonUI.exe

  C:\Windows\System32\winlogon.exe

  JES

• Tecra Z40-A-12Z - frequent crashes in the morning

  Hello

  I have a Tecra Z40-A-12Z with 7 fully updated Windows (Windows Update AND Tempro).

  When the PC goes to sleep, very often, he refuses to wake up: sometimes the screen remains blank and I have to do a long press on the i/o button to force a shutdown and then it reboot. Or sometimes, I get a BSOD with 0x9f DRIVER_POWER_STATE_FAILURE message.

  Someone knows what's the problem?

  Hello

  I googled a bit around (error code) and there are a few hits in the google list.
  According to some people with this problem, the problem might be related to one of the drivers installed
  Probably one of the devices doesn't wake up upward or doesn't function properly after wake-up system. This can cause the BSOD.

  One of the users in the Microsoft community solved the similar problem, update the Intel graphics driver.

  I think you should check all the drivers maybe you should also get the laptop back to factory State and should test the functionality of the system immediately after that the laptop was recovered.

• Satellite P300-PSPCCA - malfunction of the fingerprint scanner

  I had my p300 for a little over 8 months know and use the reader of fingerprints as well as the software to connect and protect a VERY large amount of personal data and work related documents.

  And yesterday when I tried to access some schemes of work I opened the folder and right click on the file clicked on unprotection leader skipped the small box with the fingerprint to the said analysis of fingerprints digital I did and he said too short scan.
  I scanned again and again and again same result every time.

  What I do im thinking of sending it to the service to have the reader/scanner replaced.
  I tried to reinstall the software and I restored the entire score of the point has upward, two weeks ago, but with no result.
  He said still too short.

  Is their anything I can do on my end, so I lose my phone again for 6 weeks (Yes, it took them that long to repair my laptop and that I still had to ultimately collect the repair center)

  Hey Buddy

  I found this FAQ from Toshiba:
  http://APS2.toshiba-tro.de/KB0/TSB9802O50000R01.htm

  This doesn t will provide a solution to your problem, but it provides information about the files that are protected by fingerprints.
  The fact is that if you would like to try to reinstall the OS and move the files to another location then the files are not accessible more and you will not be able to take out them more :(

  I have no idea why your fingerprint reader does not read your fingerprint. Maybe there is something wrong with the sensor or something like that
  I think that it s not a software issue since you can receive and message from fingerprints, saying the analysis was too short so I m thinking that it s associated with a sensor or a scanner.

  Hmm, it would be interesting to know if the footprint would be functions after the system recovery, but that means that the whole HARD disk should be formatted and you would lose the files

• How can I activate the fingerprint reader with any updated drivers for win 8 hp pavilion m7 1015

  I just put my laptop (hp pavilion m7 1015) of windows 7 to windows 8. I downloaded the latest drivers for windows 8 for the fingerprint reader, but I still can't activate when connecting. Can someone tell me how to do this?

  Thank you

  Kevin

  Hello:

  Did you install security software?  You need that too.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-109764-1&CC=US&DLC=en&LC=en&os=4132&Product=5273910&sw_lang=

  Pothinus

• How to fix the fingerprint reader of the problems of compatibility with WIN 7 Sony Vaio VGN-SZ260P

  The fingerprint reader does not work on my laptop Sony Vaio VGN SZ240P since I've updated from Windows XP.  There must be a problem somewhere online.  Everyone fell on this problem yet? And if so how do solve you this problem?

  Hello Jason,

  This will be a little problem. The only available fingerprint driver is for XP, the operating system on this computer comes with. There is a driver at this location: http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNSZ240P&upd_id=2134&os_group_id=13 which works on Vista with "loss of functionality.

  So, if you have a 32-bit Windows 7 system (it will not work in a 64-Bit environment) do the following: download the XP / Vista driver and install it. Once its installed go to the program icon or the file itself and right click on it, selecting Properties in the window that opens. When the new window opens, go to the top row of tabs and select the Compatibility tab. When that shows check the box run in compatibility and mode in the drop-down list that appears, select Windows 7. Then select Apply and after that finishes select apply to all users. That brings up the same menu for all users - check the compatibility in the Windows 7 box, click on apply, then click OK and click OK.

  If something does not work as I've described, post here with details and I'll try to work through it, with you. Let me know if this solves the problem for you.

  Kind regards

  BearPup

• Tecra M10 and Windows 7 64 - bit - fingerprint reader driver

  Hi all

  I just bought a M10 - 17 H and was updated for Windows 7 64-bit system.
  I used the drivers [posted by Toshiba | http://uk.computers.toshiba-europe.com/innovation/jsp/supportMyProduct.do?].

  Everything was therefore acknowledged properly share the fingerprint reader and a controller PCI of communication Simple.

  I tried the driver provided in the link above (also the uninstall after the driver installation program) useless.
  When windows 7 has been installed (new installation) the drive has not been recognized either.

  I also installed the [driver beta Authentec 64bits | http://www.authentec.com/win7beta64.cfm] yet once anything is.

  Does anyone know about the availability of driver?

  Thank you

  Best regards

  Pedro

  Hello

  Have you tried to use the Vista driver?
  Check it out and try it!

  Most Vista drivers work well with Win 7.

• T500 fingerprint reader win 8

  Someone else is having problems with the fingerprint reader on Win 8 64 bit on the T500? Windows doesn't detect all biometric devices.

  
  

• I m using HP 6730 b... win 8... fingerprint reader not working do not... Help, please!

  I m using HP 6730 b... I installed win 8... My fingerprint reader does not... what I would do. Help, please!

  Windows 8 is NOT supported for use on your laptop. The best you can do is try to download and install the Windows 7 driver.

  If it doesn't work, it's most likely game over... Look for the "AuthenTec driver in the list

  http://WWW8.HP.com/ca/en/support-drivers.html

• Tecra Z40 - A - win 7 blue screen of death (BSoD)

  I have 3 times the BSoD on TECRA Z40 - A experience running windows 7 64-bit English last month!

  No new hardware has been installed, only the Toshiba and Windows updates carried out official.

  I have attached two screenshots from the dump files, files that have probably caused the crash...

  BSOD appears due to serious system problems or malfunction of the equipment.

  I think first of all you should get the phone to the factory settings.
  If this does not help, the parties must be checked.

  I think RAM memory modules.
  It is very important and must be checked in the first place.

• Tecra Z40 - Has - frequently freezing / hanging under Win 7

  Hello

  I have toshiba tecra z40, a laptop brand new, that I use for two weeks my laptop frequently freezing and hanging

  After that not able to do anything I force restart

  OS win 7 64 bit 4 GB ram i5 processor

  Pls suggest...

  Concerning
  Vishnu K

  Hello

  Do you run a specific application while the laptop freezing?

  These symptoms may be related to some software conflicts between installed applications or some drivers not work.

  Have you ever tried to recover the laptop back to factory settings?
  Otherwise, I think you should try this procedure and it must conduct audits after the device has been recovered...

  Please also keep an eye on the MS updates would install automatically... sometimes it may happen that MS updates could confuse the system, and finally the windows would start freezing

• Tecra Z40 - A - 16 c - indicator battery life problem

  Hello

  As from 2015, I own a Toshiba Tecra Z40 - A - 16 c.

  I noticed a strange behavior regarding the battery life indicator. When the laptop is fully charged, the indicator shows 100% remaining. And when I use the laptop, the percentage drops slowly, as expected.
  However, as soon as somewhere around 50%, the indicator is suddenly decreases and says he has only 5 or 4% left and I should switch it on immediately.

  Any ideas on how to solve this problem?

  Kind regards
  Oliver

  The battery may need calibration. Load and unload completely several times.

  If it happens again, the battery needs replacing. You can check the level of wear using HWMonitor from cpuid.com.