Re: The network connection to the printer has been lost.

I'm having the same problem with a HO Photosmart 5520 and win 10. The solution to this annoying problem is far too complex and time consuming. Instead, it should be an option just to cut the sound notificaiotn.

Welcome to the HP community @janhoza!

I came across your post regarding your printer lost network connection and wanted to pop in to help.

Through your message, we don't have the option to disable the notification. But I think that we can solve this problem by simply assigning a static IP address. Here are the steps:

  • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
  • Type the IP address in your web browser to get the EWS page on your computer printer.
  • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
  • Click on the box that says "Manual IP", then click "Propose an IP address manually" to give an IP address manually to your printer.
  • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)

Let me know if this helps. Good luck!

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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