Re: Unfortunate judgment of the m6-1002sa - new drive hard - HP recovery kit - HP Pavilion

HP Pavilion laptop 1002sa m6

No. B6H92EA #ABU

Serial number.      CND8310Q0V

Recovery HP - suitable for the above computer disks.

I recently installed a new disk for this computer (approved by the forum) and use of recovery disks to rerurn the computer to its factory condition.

I have inserted the disc 1 and waited until I got the message 'change disk '.

I inserted the disc 2, but while he was installing a temporary power AC power interruption occurred causing my computer shut down.

When feeding returned that I turned on my computer to get an unrecoverable error message shortly after which the computer off again.

I removed the disc 2 and turned on the computer again to see the message "bootmgr missing - Press Ctrl-Alt-Delete"

I made this statement only to see the same message.

Please advise like how to rectify the problem, as I love this computer.

Concerning

John Philip

Hi John,.

If the recovery procedure has been interrupted, you must start over from the beginning as follows.

Shut down the laptop.  Tap away at the esc you key start Notepad to open the Start Menu.  Insert the disc of recovery 1 .  Select boot options (usually f9), use the arrow keys to select the CD/DVD drive and press ENTER.  You can also get a prompt to "Press any key to" continuous - it if requested.

Then just follow it prompts on the screen.

Best regards

DP - K

Tags: Notebooks

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