Re: using hp pavilion 15 and it says plugged in not charging battery

The testing and calibration of the battery link (http://support.hp.com/us-en/document/c00821536) is for Windows 7.  Our PC has Windows 8.1.  I tried on the advice of anyway, but it seems holding down the home button while restarting can no longer pull the PC in safe mode.

How about a reference for W8 and one for the W10?

Hi @jenolanjim ,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community! Thanks for the information on the links.

I stumbled upon your post on the laptop and wanted to help you! I saw your question about your 15 HP Pavilion Notebook and need information about your system to charge battery. Here is a link to do this for Windows 10 and Windows here 8

If you need, here is a link to test the adapter. The same goes for any version of Windows.

Here is a link to the computer in Safe Mode , if you still need it.

Hope this helps you.

Thank you.

Tags: Notebooks

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