RE6500HG has not detected 5 GHz dual-band access point transmission

I have a dual band (2.4 GHz & 5 GHz) access point in the living room and the RE6500HG is located in the room adjacent to the living room. During the installation of the RE6500HG could detect only the 2.4 GHz transmission and after a few tries I had to settle for a configuration unique (2.4 GHz) band.

My iPad Air in the room, could receive the signal of 5 GHz from the living room AP. In an experiment, I put in place the RE6500HG in the living room at distances ranging from 1 meter to 5 meters without success in the configuration of the 5 GHz RE6500HG

My RE6500GH is defective? I bought the unit yesterday (April 27)

Try adjusting the road s 5 GHz to channel 36.

Tags: Linksys Products

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