Reactivated my computer with muted and all I get is a song play more and more, can not hear anything else.

Original title: music

I used my sound muted.  I had something that I needed to listen to the sound but when i not cut the sound there is a song that plays again and again... you don't hear anything else.  How can I disable this...

Hi Kathy,

From the description you have provided, it appears that there is a program (most likely a music player or a browser that has a tab open playing multimedia content) that runs in the background in the computer at the time where you encountered this problem. Sometimes when you open Web sites in a browser, they automatically open certain pop-up windows that keeps the game ads. It could be like a local browser window as well.

So that the community to better help you, you will need to provide some information on your computer. I put a few questions below, answer please:

1. What is the operating system installed on the computer that has this problem? And what is the service pack installed on this operating system? You can check this information by referring to the this article .

2. what internet browser do you use on your computer? If it is Internet Explorer that you are using, let us know its version by referring to the information here.

At this point, I suggest two things you can do on the computer that has the problem of eliminating the factors I mentioned above. I describe below, check them out:

Method 1: Use Windows Task Manager to identify current programs that may cause this problem:

If you press the keys Ctrl, SHIFT and ESC keys together on the keyboard of your computer, it evokes the Windows Task Manager program. On the Applications tab in the Windows Task Manager, a list of the applications currently running on your computer is displayed. When you have found this reading repeated in the computer, you can open the Windows Task Manager and check what programs are running on the computer at this time.

Check the list of Applications for probable programs which could play music - a music/video player, a Web browser, etc.. You can right-click on these programs that are running and click on switch to to get that particular program and check if it plays the song you hear. If you find the program that is causing the problem using this method, you can simply close this program. That should solve the problem.

However, if the problem still persists in the computer, follow these steps:

Method 2: Save your files/programs, and then restart the computer once:

Save any unsaved file/program, you have opened in the computer and restart the computer once. Is the issue still there after the reboot? To let us know.

These steps has the basic things that you need to register such a question. I hope that they help you get started in a good sense. Please report if the problem is still there, or you need help Windows. We are happy to be of assistance.

Nice day!

Tags: Windows

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