Reactivation after a system restore

After having accidentally deleted some files, I finished a system restore on my work computer. When I restarted the computer and tried to get into Photoshop CS, I was told 'the configuration of your computer seems to have changed since the time that this product has been activated. To continue using this product, please click OK to activate it again to your new system setup, or click Cancel to exit. »

After clicking OK, I was given the option on the pop-up Activation Adobe to reagent on the Internet (which did not work because the 'activation system is not available at this time.") Then I tried by phone via the activation of automated software system. This gave me a phone number, my serial number, Activation # and Type of Activation and a place to enter the authorization Code provided by Adobe (not YET RECEIVED).

I called, entered all information requested several times and each time they refused my activation and tried to connect with a Customer Service representative. At that time, a record came the saying that is no longer, they help with the problems of activation by telephone and sent me to a section of the Web site that is not useful either. (www.adobe.com/go/activation). This referred me to the "still need help? Contact us: ("link to the Chat service.

I used the Chat service for "Devika" questions on this issue and received no help. They told me if I would like a phone number for technical issues, I have to pay if they solved my problem. Otherwise, she directed me to search the forums.

With the HELP of MY serial NUMBER and activation NUMBER, HOW can I REACTIVATE PHOTOSHOP AFTER a SYSTEM RESTORE?

You cannot reactivate cs ps.

However, adobe allows you to use ps cs2, l http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm

Tags: Adobe

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