READ THIS | If your model 7200.11 Seagate Barracuda drive ST3500620AS has stopped working.
HP finally released a firmware update for Seagate Barracuda 7200.11 drive (model affected ST3500620AS).
If your computer has been freezing, or if your hard drive is stopped suddenly appears in the BIOS (error BIOSHD-2), this update of the firmware could unbrick your drive and give you access to your data again.
Find it here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & cc = US & swItem = vc-681...
I'll try it tonight on my brick drive and will let you know how it goes.
Doon
So, after a lot of grief, many hardships and moments of despair, I managed to do what any person HP support told me was impossible:
I have my drive unbricked AND recovered ALL my data!
How I did it, you might ask? First of all, let me tell you what happened before my happy time:
I did research on the problem of Seagate firmware since December and read a lot about the issues people were having as well as the causes of these problems. Looks like what this firmware bug is cause one of two problems: the drive appears in the BIOS but shows 0 capacity, or it does not appear in the BIOS at all. It seems that readers OEM, we have all in our TouchSmarts have been affeced by the emission of the latter (the hard drive is no longer appear). This is because the disc stuck in a mode (BSY error google and you'll find the question) which does not allow him to respond to the rear. It is, indeed, forever busy.
As a result of this BSY error, I could not run the update of firmware HP newly posted for our Seagate drives. This is when the heartache began. After countless hours of research and digging, I came across the following forum, which became my Eldorado.
http://www.MSFN.org/Board/index.php?showtopic=128807
If the link above is cleaned, simply search for the title of the publication: "The Solution for Seagate 7200.11 HDDs.
All this works this fine gentleman of the Chile, South America. I bought the pieces, he suggested, read the post to see if changes have been made and decided to try what he proposed in a final effort to save my data to ditch. The revised post is here:
Read this one for the step by step solution: http://www.MSFN.org/Board/index.php?showtopic=128807 & St = 100
Basically the tutorial you guide through the steps necessary to "hack" your hard drive management board and 'talk to her directly' via Hyper Terminal (I ended up using a data cable USB for my old mobile phone Siemens, however). It took me two goes into this area and a lot of patience and careful reading, but my drive came back to life!
Again, here's my details and questions for you in summary:
Material:
-HP TouchSmart IQ506
-Seagate Barracuda drive: 500 GB, ST3500620AS, model series 7200.11, HP version firmware HP24
Description of the problem:
-The drive just stopped working
-Started my PC and the player has is no longer appear in the BIOS
-Hard drive light was always on
-Hard drive made some funny sounds clicking
-The reader was not admissible for the new fix for the firmware (HP13 Rev A on February 6, 2009)
I hope this helps someone out there. If you need assistance, please contact me and I'll do my best to help!
Best regards
Doon
EDIT: of course, after that I got access to the drive, I ran the new version of the firmware. You can get that here:
Tags: HP Desktops
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