Reads music CDs, but does not recognize blank CD - r

I have long used Nero or Roxio to burn some CD - Rs without problem. I recently tried to install Exact Audio Copy (EAC), which has worked flawlessly for years on my old computer, but all attempts to plant resulted in the Blue Screen Of Death, so I uninstalled it. I can still play music CDs, but none of the burning (Nero, Roxio, Windows Media Center) programs recognize blank CD - r (and Yes, I always use the same type and brand of CD - R). I also tried the Microsoft Fix It solution center, who acknowledged the problem but no solution offered. Any suggestions?

Hello

1. is this Microsoft fix it tool display error message associated with CD/DVD not getting not recognized?

You can follow the steps below and check if that helps you solve the problem.

You can temporarily try to remove or uninstall the writing software CD or DVD of third party such as Nero or Roxio installed on the computer and check if you are able to access the CD / DVD. If it works fine, you may need to contact the manufacturer of the software to check if you need to make changes to write to DVD.

If you have Norton Installed on the computer, you can try disabling the software Norton temporarily to see if it solves the problem. Subsequently reactivate after verification.

If the previous step fails, then check the condition of the disc on the computer using Manager devices and post back with the details.

Also check the updated drivers available for the DVD player by visiting the website of the automaker.

Open the Device Manager

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager

Tags: Windows

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    ===============================

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