Ready remote NAS simply stopped to show my files

I've been using ReadyNAS Remote for years on my Android phone and an iPad - now it connects, or so it seems, but I show nothing - no directory structure, no file - it just stopped working. I reinstalled software/applications on both devices - NOTHING!

Also my ReadyNAS works fine and I can access all my data on the home network but simply, the new ReadyCloud software does not recognize the device - Raidar is fine, I can connect on the NAS Server fine but ReadyCloud says that there is no device. I think the product is rubbish and help is difficult to obtain from Netgear.

Which NAS model and what firmware it works?

Tags: Netgear

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