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• iPhone 6s more 'Phone noise cancelling' setting Grayed Out

  I have a 6 more than 128 GB iPhone running iOS 10.0.2. I can't activate the 'Phone noise cancelling' setting in settings > general > accessibility > telephone noise cancelling because it is grayed out. I have attached a screenshot for reference.

  I've tried hard restart my iPhone (Home + Power button) without success. Any help is very appreciated! Thank you.

  

  Hey there, Stephen Bond,.

  Thank you for using communities of support from Apple! I see from your post that your iPhone more 6s on iOS 10.0.2 does not work as expected because the cancellation of noise from phone toggle is grayed out. I'll be happy to help you.

  First check to see if the hearing aid Mode is enabled in settings > general > accessibility > hearing aids. If this option is enabled, then telephone noise cancelling will be grayed out as you describe. If this isn't the case and that the option is grayed out, please continue.

  How to back up your iPhone, iPad and iPod touch - please backup your iPhone to ensure that your personal information is safe.

  Use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings - this process will completely erase the iPhone to allow a new copy of the iOS to install. The first time, select "set up as a new iPhone. Once your iPhone is back to the home screen, check the setting of the new. If everything works as it should, use the "restore from backup" link in the section «Get help» If it is not, under the same article, "Contact Apple Support".

  Take care and have a great day!

• contact sos watch OS 3 (with phone number) in gray

  I try to add a few contacts to my list of SOS watch OS 3:

  I can't add my father because he's gray, even if he has 2 phone numbers and an e-mail on his card.

  I understand that contacts with phone number appears in White gloss and those without should be grayed out, but this isn't the case here...

  Only those who can receive a text are those that will be displayed. What happens after the SOS call, a text will be sent to the people you have selected, up to 3. On SOS on Apple Watch - Apple Support

  If you look at the screenshot of the contacts, he says he delivers a message.

• Notes 'float on top' is always grayed out.

  Hello

  I used to be able to put a note on a separate window and then "float on top. However, since updating to OS X El Capitan 10.11.6, it has always been grayed out. Even on the full notes window, I can't make it float on top.

  Is this a bug? Is it just my macbook? Or is there a way I can get 'float' on top working again?

  Thank you.

  Patricia.

  Hi patsoup!

  I understand that you have a question about the feature 'float on top' of the Notes app, and I'm happy to help you. How the works seems to have changed.  Now, rather than tearing off a note to display it in a separate window, you can double-click the note entry in the list to the left of the application Notes. Once a note in its own separate window, the menu item 'Float on top' becomes accessible.

  Notes: Notes from view

  Thank you for using communities of Apple Support.

  See you soon!

• I downloaded macossierra yesterday. Siri is asking me to allow location in settings and privacy, but I can't tick enable locations.  It is grayed out. help is needed

  I downloaded yesterday sierra of mac os.  However, I asked Siri what the weather conditions were in my position. She said that to go into the settings under Security and confidentiality and allow my place.  I did, but I'm not able to check the enable places.  It is grayed out.  Does anyone else have this problem.

  Hello dogsandcats,
  Thank you for using communities of Apple Support.

  I understand your message that you are not able to activate location Services within the parameters of security and privacy on your Mac. I know how it is important for you to be able to turn on location Services. When you go to System Preferences, then Security & Privacy, make sure you click on the padlock at the bottom left and type your admin password. Then you should be able to turn on location Services.

  On location in OS X and Safari Services
  

  Activation of location Services

  Follow these steps to turn on location services in Mountain Lion OS X or later

  1. Choose System Preferences from the Apple () menu.
  2. Click the Privacy & Security icon in the System Preferences window.
  3. Click the Privacy tab.
  4. If the icon of padlock in the lower left corner is locked (), click on it and enter an admin name and password to unlock ().
  5. Select location Services.
  6. Check the box "enable location services".

  Best regards.

• Gray screen of malware and 'voice' to dial 1 888 to fix the malware? What should I do?

  This morning I opened the email m and there was one that looked like it came from apple... I clicked it and a gray screen appeared with a voice that tells me to call the number 888 a1.  I can't get rid of the email.  Can I get rid of it by stopping?  In the message my access to my hard drive appears and asks me to enter the password etc... I didn't get this because I want to make sure that it does not allow malware to enter my hard drive like that.  Please help me with what I can do.  I have "silenced" the voice and he has declined so that I can continue on...

  See this tip Phony 'technical support' / 'ransomware' popups and web pages

• Why are the pictures edition tools grayed out on a photo?

  I use Photos to edit a series of photos from my iPhone on my Macbook Pro (OS 10.11.6) 6s and one photo has all the editing in gray with the exception of Extensions.  Pictures before and after have full editing feature.

  What gives and is it possible to change this picture with Photos?

  It is the first time this has happened...

  Thank you!

  Oh!  I just thought about it... it's a video...

  Never mind!

• EFI disk0s1 not mounted. screen shows gray with help file when I restart

  I had these problems with my recent Mac.

  1. it freezes for a few seconds. Then begins to work properly. And then freezes. The beachball keeps spinning and I can't access any of the applications.

  I tried restarting. But came up with another question. The gray screen of the charges and file aid continues to Flash.

  I tried from the recovery mode, but I get the Internet (OS X Lion). I'm under El Capitan. In disk utility, I check and repair the drive. Stop and try again. Now, there are two current icons and off - no logo entry sign and apple. If I'm lucky then after 40-50 seconds, Mac starts up.

  Now, I tried to make the EtreCheck, and he gave me more results for disc

  Disk information: ⓘ

  HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 499,25 (Go 110,18 free) - 70 errors

  Drive failure!

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  HL-DT-ST DVD - RW GS41N)

  
  

  That's what worry?

  
  

  What can I do to fix these problems?

  Disk0 unit 1 is not the problem. This is the EFI partition, which is never mounted, because it is used only by the bootstrapper, long before that the file system is initialized.

  Your problem is 70 errors in disk0 tranche 2, the volume Macintosh HD. This hard drive (the entire disc) was his. Dead. in ruins. You need a new drive.

• Installed El Capitan on my iMac in early 2008. The only thing that is not working is mail. Each thhing under field is grayed out to others also. Help please.

  When I click the icon it bounces and Mail appears at the top of the screen, but I can't acess. Y at - it a copy of the mail somewhere to download and reinstall?

  Gray also connection doctor

  Not enough information. Writing an effective communities of Apple Support question.

  You can re - install Mail by reinstalling OS X:

  Reinstall El Capitan without erasing the drive

  Please make sure that you back up.

  1. Restart the computer. Immediately after that the chime hold down the command and R until the Utility Menu appears.
  2. Select disk utility, then click on the continue button.
  3. Select the withdrawal (usually Macintosh HD) entry of the volume of the list to one side.
  4. Click first aid icon in the toolbar. Wait until the button is active, then click it.
  5. Quit disk utility and re-enter the Utility Menu.
  6. Select Reinstall OS X and click on the continue button.

  Also, see this tip for user: basic steps for the OS X upgrade.

• Headphone issues and options grayed out reading preferences

  The basic problem is that when I play music via iTunes, if I plug my headphones, it covers only playback through the computer speakers, not headphones.
  If I closed iTunes, plug in the earphones, THEN restart iTunes and play music, it will come through the headphones, but if I unplug, it is paused and not restart, even if I plug the headphones insert it again.
  Although I can change speakers headphones by stopping iTunes and restarting, I'm often trailing long playlists, it is not practical to do so.
  Other advice, it seems that I have to change the "audio playback" setting using "Session of Windows Audio' 'Direct Sound', or something similar, HOWEVER, when I go in Edition > Preferences > reading, the box is grayed out, and I can't change it.

  Any advice on how I can do so I can change the option, or any other fixes for the problem of helmet? Thank you very much

  (Running for laptop HP with Windows 8.1, iTunes 12.5.1.21,

  Installed new hard drive and reloaded the operating system on June 16, i.e. when the headset/speaker turn is more, before, and then it worked fine.)

  Have you found a solution? I've just updated to iTunes 12.5.1.21 and I have the same question, ' Edit > Preferences > reading > play Audio using the "gray

  Direct Sound is the vastly superior choice if you have several outputs such as speakers and headphones and now if have to stop iTunes whenever I output to the speaker.

  Apple bring back this feature.

• Re: Font book. I chose "restore standard fonts" by mistake. How to get back on my choice. The Cancel button is grayed out so I can't cancel it. Any suggestions? Thank you!

  Re: Font book.

  I chose "restore standard fonts" by mistake. How to get back on my selection. The Cancel button is grayed out so I can't cancel it. Any suggestions? Thanks in advance!

  If you click on 'Restore the standard fonts', fonts that are not included in the OS X systems is placed in a "fonts folder (deleted) next to the fonts folder.

  / Library/Fonts

• Blank gray screen on wake?

  So I am using this Mac mini (late 2014, 2.6 GHz Core i5, 8 GB memory, 1 TB HDD, OS X El Capitan 10.11.6) for almost a year now and I'm having a serious problem with waking up from his sleep recently. If I let him sleep long enough, I get a gray screen on wake. No progress bar or the other and it can go up to a half hour without doing anything. I turned off the Hibernate using pmset just in case, and the problem is still happening. Happen 3 - 4 times so far.

  Moreover, some of the keys on the gray screen gives an error sound system. I don't know if this means that it is a problem with OS X or not, but I'll bet it is, as I ran Apple Diagnostics and it showed that there are no are no hardware problem. I'm really confused now. Has anyone else experienced this?

  -Try resetting the SMC and NVRAM/PRAM (it seems you've done one of them already)

  MacIntel: Reset of the controller (SMC) system management

  https://support.Apple.com/en-us/HT201295

  Subject of memory NVRAM and PRAM

  https://support.Apple.com/en-us/HT204063

  -Try to start safe mode

  OS x: what is Safe Boot, Safe Mode?

  https://support.Apple.com/en-us/HT201262

  -Start to recovery and repair the startup disk

  OS X: on OS X Recovery - Apple Support

  https://support.Apple.com/en-us/HT201314

  -If it is repairable reinstall the OSX

  How to reinstall OS X on your Mac - Apple Support

  https://support.Apple.com/en-us/HT204904

  -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

  Format the boot disk and then do a fresh install of Mac OS x

• The gray bar appear on the new screen

  Hi Apple,

  I am facing problem of gray bar on the top of the touchscreen iPhone page. I have been using iPhone for 2012 and very loyal user. For the past two weeks, the touch screen problem is disable and I have to press the top of the screen face hard to exploit the iPhone. My warranty of phone was actually more than 6 months ago. I need another faulty phone. My cousins had the same problem but luckily covered 1 year manufactured warranty. I had already changed my phone twice in the year last because of the same issue. Unfortunately, I have to buy a new device with no choice. If any of you have a good solution please let me know.

  Thank you.

  < published by host >

  Hello

  Your profile says your iPhone is running iOS 7.1.1.

  If that is correct, you can update your iPhone by tapping settings > general > software update (via Wi - Fi) or connect your iPhone to a computer and update via iTunes.

  And try the troubleshooting steps here > If the screen of your iPhone, iPad or iPod touch does not respond to touch - Apple Support

• My MacBook pro want to stay on a gray screen comes on and shuts back

  WWhen I try to cut the MacBook on a gray screen with the logo of apple shows for a few seconds and cut back

  Hi Nighytj, follow the steps in this topic to Support Apple for a Mac that won't turn on. Then let us know.

• Spam folders are grayed out and not available for the transfer of spam

  Spam files are grayed out and will not be able to transfer by e-mail in my Inbox on my iPad and iPhone. Why can't I move spam in my Inbox to the spam folder so my spam filter learns what is spam? I have to go on my Mac computer to make a transfer.

  Hello. You use the built-in iOS app Mail? Your e-mail account using POP3 or IMAP to receive messages? Check the account settings so not sure.