Receive an error about a missing file message when I try to open Firefox

When I tried to open Firefox today I received a message about a missing (Wrusr.ddl) file and that Firefox was not able to open. I tried uninstalling and reinstalling, but it did not work. I have no idea what this file is or where it went. I used Firefox 2 days ago and it was working fine. The only thing that changed between then and now was that I renewed my antivirus software but I certainly did not remove all the files and I made sure that Firefox is permitted to access the internet. I use this same software (Webroot) with Firefox for years and never had any problems until today. Any help would be greatly appreciated! I've included a screenshot of the error message below.

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Webroot seems to provide a tool for such an occasion: http://www.webroot.com/prodCheck/?pc=64150 & origrc = 1 & co = 221 & Midwest = 7 & rel = 6 & bld = 38 & lang = to & loc = AUS & kc = ppc % 60lkik % 5th % 5Eafhgpewgfa opi = 2 & Moy = 6 & omn = 1 & osl = in

Tags: Firefox

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